Reseñas de Pulte Homes

I cannot endorse Pulte. Covid delays and supply chain delays aside, I’ve found their pre construction supervisor literally supervises nothing and is the last to know about QC issues, which there were many. Almost a different excuse everyday as to why things aren’t getting done. The post closing construction manager is equally unresponsive. Yes, things are getting done, but at a snail’s pace. Further, the subs that finally show up to correct items that should’ve been done correctly in the first place (had their been actual construction supervision) have a bad attitude and lack skill. Some are nice and do good work, but that is the exception, at least in my experience. It shouldn’t be this hard to get what you paid for. My house was not cheaply priced and I expect a level of construction to match. Not the case. Stop with the excuses, I’ve heard them all by now. Just want things done right and in a timely fashion, is that too much? Apparently. ... Más

Poor communication starting with the sales representative to the field manager, etc. pre to post close. Careless mistakes made during the build process like drywalling over areas and very poor craftmanship from crooked framing, uneven door trims, nicks in walls and woodwork, chips in cabinets, scratches in exterior materials, gaps in installed items, woodwork, garage frame, missing materials, caulk that looked like a 4 year old did it, misalignment of doors and hardware, defects in materials that had to be replaced already...the list goes on. Extremely disappointed in the builder and do not recommend. Recently built in Columbia Station. ... Más

Do NOT build with Pulte Homes. Their quality of work is horrific and there response to ANY issues you come across is VERY slow if not completely ignored.

Promised times/dates provided by Pulte were NEVER updated. It was only until we showed up on site that we were informed on numerous occasions. Closing date was cemented, Pulte Mortgage asked us to wire our Escrow funds, and we ended our apartment lease. We didn't receive a call for closing location, so we called... and only then was informed the day prior closing needed to be moved. We could not stay in the apartment longer so we had NO WHERE to stay. We had to move to a hotel with our personal belongings moved to a storage unit. Sales, mortgage and construction not communicating with each other and when concerns were presented, we were instructed with again, false info or told to wait... but then it's too late. In addition, since move in, on-going repairs being made as botched installs are rampant. Scratched glass, paint splatter, new carpet installation was done prior to workers finishing, carpet had large amounts of dirt. Literally DIRT! Caulking missing in areas, plumbing leaks. Pulte is focused on you turning and burning rather than doing it right the first time. Cashing in on the high demand during pandemic. ... Más

This has been the most frustrating home buying experience ever. The mortgage people were not responsive and the day before we were to close we didn't know if we even had a mortgage. On the day we were supposed to get our keys we were told we weren't going to be able to move in because the gas wasn't installed. We still have many issues that need to be resolved. Too many to mention here. I've emailed the warranty company 2 weeks ago and still haven't received a response.

Couldn't have been worse. Pressured to close when home not complete. Once I closed, they didn't respond or fix items they promised they would.

They are not trustworthy in completing home with quality materials, my previous apartment home paint job was 1000 times better. Fit and finish of pulte sucks. they want to squeeze as much as from customers during the pandemic. Material shortage is just a play they want to do.

Pulte scheduled my home to close on January 31 - well before it was ready for a new buyer. Several weeks before the scheduled closing, I saw what a terrible state the home was in and asked if they were sure they'd be ready. They assured me they would. Well, it came time for the walk through, which takes place a few days before closing so that they have time to finish any small punch list work before the actual closing date. The house was a DISASTER. I told them I would not close unless they agreed to fully complete my punch list, which had well over 100 items on it. They confirmed they would do everything I asked for. So, I agreed to close. Well, you probably know the rest of the story. It is now March 9, and there are still so many major unfinished and defective items in my home (since closing, I think all they've done is come and touch up paint, which was the least of my worries). What's worse is that Pulte is now pushing back saying they're not willing to do things they promised to do as a condition of the closing! I'm beside myself. I would NEVER recommend anyone purchase a Pulte home. I WISH i was able to upload pictures of the $692,000 home as they sold it to me. ... Más

Pulte as National builder has not lived upto the expectation. They are taking the buyers for a ride with no good overall buyer experience when buyers are putting their hard earned money into their dream homes.PULTE is taking them for granted right from start of the buying process - Sales, building and closing. Everything is rushed with very or no execution support and the owners are kept in dark with out any due support that they are expecting. Spoke with several existing and new owners that are coming to this NORTH COVE community and they are buying these houses to have a roof over them and that is driving the drop in quality and workman ship. Over all it is a very bad experience and PULTE leadership team needs to retrospect if this is really sustainable and help buyers . ... Más

Terrible service. Home not done in accordance with contract or upgrades. Walked away from settlement. Lawsuits threatened. Brutal experience trying to get Pulte to simply complete home in accordance with contract

Good sales people. Horrible trades workers that don't know what they are doing and don't care about your new home. I would never buy another Pulte home, it has been a living nightmare trying to get my home built. RUN, RUN, RUN as fast as you can away from buying a new Pulte Home!

We have had series of issues which impacted our entire process We still have a lot of issues which we need attention but no response from the support team Happy to walk and speak through over a phone

Home is nice in the most part, but received home incomplete and warranty for incomplete items will take months! Quality of vendors and workmanship was very disappointing for the price I paid. Responsiveness to very simple warranty items is horrible. When the vendors do come and fix they are lazy and job needs to be done more than once. Even the electrical contractor cannot fix repairs which I have ended up resolving on my own. If you have the luxury to wait for closing, make sure EVERYTHING is completed before moving in!

The whole experience was infuriating from top to bottom. We were promised weekly communication about the construction of our home, and it was spotty at best. Our home was delayed not because of COVID supply chain issues but because of a report that they weren't able to get correct. We were forced to sign a document saying that we were satisfied with the quality of our house, but we have a ton of items that were just missed. They need to have someone who inspects each house to make sure it is up to quality standard of the price of the house.

Truly awful experience, ran into so many issues that it became awkward to continue to point them out. I felt like they rushed to complete my home and I notice it every day. I had double digit documented issues after I moved in and they still are not all fixed after living here for over a month! Communication has been poor at best. First morning we woke up to a flooded Landry room, master bedroom and walk in closet. Not recommending friends and family to go through what we went through.

This is the worst experience I have ever had with a builder, an yes I have built previously. Project managers were horrible (Zach, Chris (replaced Zach) and Mike the Project Manager over them, unreceptive and did not provide updates as promised Mike Bahr was the worst individual to deal with, he was even more useless than the others. Mike swore he would get all the issues would be completed and forced me in to closing, even though the house was clearly not ready. All the project managers are no longer with the company. 3 months into the home since closing I have a sagging garage ceiling, a torn out master bath shower, a toilet replacement and threats to remove another from the spare bath and other issues I can not just name at this time. I have a warranty man (James) stuck in the middle of this mess because Pulte has hired less than worthy contractors. So to be honest, this is not at all the experience I expected from what I an alleged reputable company Pulte was. I honestly would not recommend Pulte to anyone. ... Más

Awful communication and service, lack of inspection of sub-contractors poor work, and lack of urgency to manage & complete a long punch list of items after closing that should have been completed before closing.

Have been waiting for purchased dishwasher and front door knob for three months with no proactive updates from the construction manager or Customer care manager. I keep having to email for updates, team is not proactive and barely responsive.

Everything is still broken Kitchen is flooded with no response Boxes and bags of loose drywall compound left on floors and in closet has caused sickness and hundreds of dollars of cleanup Still missing basic things like door knobs Ridiculous

Field manager ignored buyer’s concerns throughout the build process. Due to supply delays, Pulte took shortcuts to keep production moving. This meant drywall, floors, cabinets, and appliances were all installed before windows and exterior door were installed. No effort was made to cover windows from the elements. Issues that were not corrected prior to closing, were promised to be corrected within 30 days. It’s now over 2 months passed closing and issues have not been resolved. Pulte has stopped responding to correspondences. Overall quality and craftsmanship of the house is appalling. Hardwood stairs have cracked steps, cabinet doors coming apart, noticeable draft coming from behind the cabinets to an exterior wall, paint touch-ups give two-tone effect, outlet has no power supply, uneven patched drywall, and exterior doors have gaps. ... Más

The Builder is nice guy, But the material quality was so bad . I moved just 1 month back i see so may many many issues.

I would like others to stay away from Pulte all together. I have never experienced such poor workmanship in my entire life. The so called brand new built is ready for renovation. There isn’t a single wall that is even, trim or paint that is applied correctly, tiles that are unevenly set, holes, scratches, etc. I understand that nothing is perfect and things are more complicated with COVID and “great resignation” on top of it, however there is no excuse for such poor quality on almost everything. Pulte should not be allowed to be licensed to build houses in my view as well as my neighbors. This should have been a happy time for us, part of life to relax and enjoy but it is far from it at this point. The company exercises bait-and-switch tactics presenting a well build model to you but when it comes to delivery of your own unit, you end up with something totally different. This is unacceptable. Do yourself a favor and stay away from them. If not, you will regret. I promise you that. ... Más

Terrible craftsmanship, communications, zero honesty, responsiveness to issues was average or slightly above. People were pleasant to work with. The value of the home and the price I paid seem to be in two different worlds. I’ve been in my home for 1.5 months now still with items I’m waiting to be finished and finding more and more every day. I would never buy with pulte ever again and am counting down the days until I can get out of this brand new house

The Pulte Quality I signed up for was not on display. I would never do this again.

Did not meet commitment to buyer on building phase walk-throughs. Are not responding to the fix-it list items.