Reseñas de Pulte Homes

Nuestra casa nueva ... por dónde empiezo. Al mudarse, nuestro calentador de agua no funcionó. Fueron necesarios dos viajes de servicio. La gente de la línea de servicio Pulte parecía indiferente y despreocupada. También nuestra nueva combinación de horno / microondas salió la primera semana. No se apagaba, por lo que era un peligro para nosotros. Tuvimos que apagar el disyuntor. (Que estaba mal etiquetado). Así que la unidad HVAC estaba REALMENTE unida al disyuntor etiquetado como "HORNO". Así que en nuestras primeras dos semanas no teníamos agua caliente, no teníamos capacidad para cocinar ni aire acondicionado durante una noche en la que hacía más de 80 grados en nuestra casa. En una casa de 300.000. La única gracia salvadora de Pulte Homes fue Eric Sanford. Ese hombre es un santo y un crédito para su empresa. Estaba disponible para mí cada vez que llamaba. En serio, hizo que las malas experiencias fueran manejables y es una persona increíble. Pero estos problemas NO deberían haber ocurrido y ahora cuestiono cada parte de la artesanía de nuestra casa. Sin mencionar que nuestra nueva bañera estaba rayada y la repisa de la chimenea tiene una huella en la mancha. Una de las paredes también está arqueada y torcida por las escaleras. Sin mencionar que es un mes y medio en nuestra casa y todavía tenemos un patio de barro casi en junio. Puaj. ... Más

Nada especial. No espere el tratamiento que recibe de otros constructores de renombre en el mismo rango de precios.

Las casas Pulte son casas agradables pero dejan mucho que desear. Los subcontratistas son descuidados y los problemas no se corrigen antes de la liquidación. El director del proyecto no respondió a los problemas.

No creo que el seguimiento cumpliera con las promesas.

Nos pusieron en espera durante más de 6 semanas sin ningún progreso, se apresuraron a terminar la casa en el mes que nos dijeron originalmente. Ahora vemos pequeños detalles que se perdieron (como molduras que no están pintadas y que están expuestas, baldosas que no están completamente terminadas en la ducha principal. Cerramos hace casi 2 meses y todavía no tenemos césped y seguimos corriendo. Nuestro camino de entrada y aceras están cubiertos. en tierra / barro. Nuestros niños y perros están arrastrando tierra y barro a nuestra nueva casa todos los días. Nuestra acera junto al porche delantero está comenzando a perder la tierra debajo debido a que la nivelación no se ha terminado. En general, estamos contentos y felices con nuestro casa, pero en este punto, cuando tengamos césped, intentaremos mantenerlo vivo en el calor del verano. ... Más

Pintura y construcción barata en paredes interiores y exteriores. Sin atención a los detalles por parte de los contratistas. Las características y opciones de diseño son buenas.

3ª vez construyendo una casa Pulte. Esta última experiencia de construcción de viviendas fue terrible. La mano de obra era terrible y los materiales usados eran muy baratos. No se hizo nada a tiempo. Si no eres persistente, nada se solucionará. Escuchas las mismas quejas de los vecinos. No hay flexibilidad para agregar opciones después de que se inicia la compilación. Ejemplo de iluminación adicional cuando los electricistas no han comenzado a cablear la casa. Me sorprende que Pulte no se pusiera en contacto ni tratara de acomodar a un cliente por tercera vez. No recomendaría Pulte esta vez.

Las personas que trabajan para Pulte son excelentes y hacen todo lo posible para corregir la mala calidad del trabajo realizado por los subcontratistas que contratan. Llevamos 60 días en nuestra nueva casa y todavía estamos esperando que se resuelvan los problemas. Muy decepcionado por la calidad del trabajo de sus subcontratistas. No compraría otra casa Pulte.

La casa es hermosa. Los materiales se ven geniales. Hay muchas cosas pequeñas como marcos de puertas sueltos, abolladuras en las paredes que se acaban de pintar, hay gotas de pintura de pequeñas a grandes en toda la casa, el acabado de los gabinetes tiene defectos cosméticos, el calafateo de los baños ya está agrietado, por lo que Hay muchos problemas cosméticos que, por el precio de la casa, creo que no deberían haber sido un problema.

¡Los vecinos son excelentes! Me entristece decir que todavía estoy esperando poder usar mi ducha en el baño principal. Mi constructor fue enviado a otra área en el proceso de terminar los problemas con mi casa. Intentó, pero no pudo conseguir que los contratistas terminaran los trabajos. Seguro que debes vigilar el trabajo que se realiza en el interior. Como pintar por dentro y por fuera, suelos y puertas. No tome la palabra de nadie, se hará cargo. ¡No firmes nada hasta que esté listo!

Im in the home service business, pulte is one of my favorite home i love to do service, attic is huge lay out is besutiful so i always been my dream on my next house will be a brand new contruction build by pulte so we are so excited to move in thats when i saw quality its not what it used too when i service this pulte home the wall its not plumb its not straight you can really tell, the patch that they repair in the ceiling by the resist light is so obvious the door knob almost all of them is crooked, it's annoying simple stuff like that. The socket plug you can tell all the Butch. They did there's no ceiling. Some of them you can see the edge.big gap, cheap bathroom fixtures for almost a million dollar house it shouldn't feel like that and one of the worse i had was the toilet over flow because they're tile people dump their extra grout in the toilet drain the superintendent name matt denied my repair said because i change the toilet its why they overflow if i keep the original toilet this wouldn't happened the plumbing company saw the grout dry out with his inspection camera and the 3 island light fixture was wobbly due to the electrical fixtures was not secure that superintendent name matt said we dont secure them we only run wire and cap them i mean we option them out because the plan is to install pendant light there his very rude customer service is awful. I still like pulte but not like i thought i would just awful experienced ... Más

The quality of the work done is very poor. The paint on the kitchen cabinets wasn’t done properly, they didn’t fix things properly, and the countertop wasn’t sealed well, resulting in cracks. There are many such issues that should have been fixed before the walk-in, and even after three months, they still haven’t been addressed. This poor workmanship reflects very badly on the quality of the builder.

This was an inventory home, but the overall experience has been disappointing. I was rushed to sign the agreement within two days to get a bonus, which didn’t leave enough time to review everything carefully. During the inspection, instead of properly addressing issues, I was EDUCATED on why things were supposedly fine—most concerns were explained away rather than fixed. I still have a dead tree in the front yard and a garage door that makes a very loud noise when opening. Even after moving in, I’ve had to submit multiple requests for electrical problems, and the response has mostly been to EDUCATE me about appliance code changes rather than address what appears to be poor electrical work. Warranty staff have repeatedly asked me to contact the manufacturer instead of taking responsibility and coordinating repairs. They asked me once to contact Whirlpool. Why would I contact Whirlpool when the switch itself trips? When I resisted contacting them, I was EDUCATED about appliance code changes that supposedly happened in 2017. This explanation makes no sense since the house was built in 2023–2024. If this is truly the issue with all Pulte homes built during that time with Whirlpool appliances, then Pulte seriously needs to reconsider either the electrical contractor or the appliances being used. There are still yellow and blue construction stickers around the house, which clearly shows how rushed and incomplete the finishing work was. Overall, the experience has felt rushed, dismissive, and lacking accountability. ... Más

Project manager was great until we left his review. After we gave him a good review, he has never returned our calls. We had broken screens we wanted replaced and deep scratches in our cabinets. Loud music all day from the workers, working and banging til way after dark.(10:30pm)Garbage all over from subcontractors even in ponds.There is no maintaining of roads due to construction debris. Most important there are no weather heads on the intake of the furnace inlet on the roof on any of the houses including ours.

It was my worst experiences I had

What turned into a necessary buying experience has really soured for no reasonable explanation. The front salespeople are and serve their purpose to close "The Deal". Promise made/promises broken...... elderly hand railing for steps, follow up by painters, Ring Doorbell, etc... Now for defective building issues covered by "Their Written Homeowners Warranty". Legitimate warranty repairs/requests are acknowledged but are ignored thereafter. They go through the motions, but do not correct the issues at hand. Such as a under capacity downspout runoff. All issues brought forward within thirty days of ccupancy. These are tract homes so a little slack is extended. But drainage backup problems so bad that the water from the downspouts overflows roof spouting is a structural warranty issue. Ice buildup will affect eaves, roof shingles, facia boards, landscaping washout areas, black mold buildup, etc...... All the gingerbread looks appealing on a Pulte Home, but it is what you experience and discover after the Closing that sours the buying experience. Remember all tract home builders are the same, some just pull off fraudulent marketing a little better than others. ... Más

The overall quality of my home was delivered below standard. We closed on the home with the understanding that our issues and concerns would be taken care of and they have not been as of today. We ordered specific upgrade which was missed. The overall issues were, drywall, outside siding, garage entry door. Entry door lock had an issue. We had air conditioner issues that were just taken care of on 7/28/2025. To many issues to list. We had vendors cutting our carpet outside on the dirty concrete, trades touching up and walking through our home on the new carpet with dirty shoes. The superintendent on this development dose not communicate well, has poor follow up and has no creditability. Never follows through with his commitments. ... Más

I purchased an unit from Pulte Homes and was shocked at the lack of value. The unit came with no microwave, washer, or dryer—basic appliances you’d expect to be included. The paint job was sloppy, materials look and feel like the cheapest options available, and the overall construction quality is poor. The parking garage is another major disappointment. The space is so small that even a small car can barely fit, making it essentially unusable. If I could go back, I would have researched more and inspected every detail before signing. Buyers should be aware that “brand new” doesn’t always mean quality with Pulte Homes. ... Más

The quality of the workmanship and the materials used are very poor. After 3 months of owning the house, I am still waiting to fix 5 issues. They don’t care, they don’t return your calls or messages.

AC units for the home are entirely too small. My house won’t cool past 78 on a 100 degree day. People who work for pulte say the units only rated to cool 18-20 degrees below outside temp. Let me know how comfortable you would be in a 80 degree home in Texas. The contract company they use for HVAC is just spinning their wheels patching and plugging the system without recognizing and replacing/remodeling the entire system. Please tell me how a 2.5 ton unit is expected to cool a 2500 sq ft house. A multi million dollar builder cannot even provide the homes they build with adequate HVAC systems so they can penny pinch those profit margins and that bottom line just a little bit more. Pulte isn’t even involved in the process anymore for our HVAC requests because they’re so slow in getting someone out to our house to fix the issues, we’ve just bypassed them entirely. We have to have 3 window units inside of our $425,000 house because pulte cannot install adequate AC units to cool a house. Just imagine if you had two little infants who need cool areas to sleep, and the Pulte rep tells you your house won’t cool past 75 in the summer. Please tell me how that’s okay and/or acceptable. We’ve had issues with drawers being broke, doors not installed correctly, and our master bathtub being cracked. The service team and warranty department are not responsive to emails, and when they are it’s a minimum one week wait time to fix whatever issues you have. Overall our experience has been bad. We have to live in a cave with all of our blinds closed and black out curtains over them because the minute we open the big, beautiful windows to allow natural light in the house, it’s 80 degrees in the house. Not the quality of house I signed for. Very disappointed and if anybody can see this review or not I don’t care, but I will never buy another Pulte home again. ... Más

Material quality is poor and very lower end finishing by workers. You fill less than a month all bad quality Pulte have used. I will not recommend anyone to spend their savings to buy pultehomes.

Purchase - I felt pressure - I was told there weren’t many units like what I wanted But when I moved in and even until today it’s clear there are plenty! I was mislead about ability to use the yard (there is none) it’s nothing but a hill. The house itself is full of mysterious things! So far I’ve had issues with hot water, WiFi that required drilling, my AC has been repaired, The Carpets (vendor never called to schedule repairs) the Gutters that are affixed in the wrong direction (it’s been 5 days still waiting on vendor to call to schedule repairs) the concrete pour in the garage and driveway is sloppy my kitchen cabinets are missing chunks of wood on the bottoms the bathroom door has fallen off the hinges the outlet in the garage was 1/2 coved by a piece of metal that someone bent to accommodate the plug. The sink in the kitchen the faucet was not installed properly it moves all over and there’s make shift reinforcement to hold the sink in place. Closets have support bars in the wrong spots and some have no bars at all. It’s all lazily assembled. Like no one takes pride in their work. I call it the bare minimum house. Even the light bulbs used were garbage. Imagine how many few maintenance calls you’d get if you just cared. Took a little pride in the work. How much do you pay to have the plumber, electrician, ac repairman now the gutter guy come to these homes to repair work that was literally just completed. Also landscaping around the community is still awful the drains are still full of construction debris and last I saw the sprinklers were not watering anything. Just shooting up like the fountain at bellagio. I came from Pulte in Florida and never had an issue. I had trust in the brand and had the same expectation of this home. If given the opportunity to do it over I’d not go with Pulte. ... Más

The sales experience went exceptionally well. My sales person was extremely responsive and follow through was fabulous. My issues all arise from the work of the vendors as detailed work was not completed at final pre-closing walk through nor has it been followed up as promised post closing. I am beyond frustrated and so disappointed.

Very disappointing experience from start to finish for this process. We were made to feel as if we did not belong in this neighborhood from the first day we came in to view the model home. The person walking us through picking out electrical gave us bad advice which will cost us more headaches and money in the long run (an electrician or contractor should be walking people through these decisions, not someone from sales). Then we got a new sales person halfway through who never checked on us and was hard to get ahold of. Post closing we have had issues in our home that have not been addressed in a timely manner and we are still waiting to get a driveway (2)+ months after moving in - with no access to our garage for over a month. We have been down to one car since one of our vehicles is electric and it cannot sit outside on the street for months on end. ... Más

Upside experience - sales person, interior design personnel and closing group all professional in every aspect. Downside- overall home construction and workmanship & materials were substandard. Information passed on to us that layers of staff to QA relative to the building process to ensure building integrity- safety was very deceiving. There was only a pair of eyes performing this QA (James). Thus a long list was submitted of incomplete, faulty workmanship and substandard materials which needed remediation from pre closing, closing 02/26 up to this point in time 4/23/25. Some issues resolved some still remain active in a long & continuous process. Issues presented to construction manager, Customer Care Staff including the senior staff Rick. We are now on our second phase of remediation process (dated 4/21/25). Some issues were resolved but others remain and new ones discovered. The workmanship and quality of materials not in sync with the price tag and did not do justice to the person who designed this beautiful house. We have stated in the previous evaluation that workmanship was shoddy. The journey remains bumpy, stressful/frustrating & costly on our end ( in time & money as out of state buyers). But most importantly, we were deprived of the JOY & PRIDE of a Pulte home ownership. Sad to say in all honesty; Pulte's mission statement did not hold true. This is extremely disappointing to say the least comparing past home buying experiences Pulte included. That said, thanking you for hearing us out. Hopefully with a favorable outcome. ... Más