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Reseñas de Pulte Homes

Lo que se tiene que decir de Pulte Homes

Pulte Homes tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 4 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 15326 reseñas de Pulte Homes para saber por qué son el equipo adecuado para construir su nueva casa.

Pulte Homes

has 4 de 5 estrellas en Todas las ciudades

15326 Reseñas en Todas las ciudades

Calificaciones por Categoría

Calificacion General 4

Calidad 3.8

Integridad 3.9

Valor 3.9

Responsabilidad 3.8

Calificaciones de Clientes

Builder Quality

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 25, 2025
  • Las Vegas, NV

coming from HI we must say the quality of the workmanship of the new build developer that we purchased from is so bad. Workers up here do not take pride in their work. We are paying good money for our home and yet things like crooked racks, cabinets not straight, slashed door seals, pin hole in ceiling is just a few things that was wrong in our home.

Pulte Homes respondió:
We're incredibly disappointed to hear that you aren't satisfied with your new home and appreciate you bringing these matters to our attention. We would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^KH

Calificación Global 2


Calidad 3

Integridad 4

Valor 3

Responsabilidad 5

Bad experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • diciembre 08, 2024
  • Hilliard, OH

Home and surroundings good, workmanship and design good. Pulte mortgage however ruined our experience.

Pulte Homes respondió:
We are thrilled that you are pleased with your home, but sorry to hear your experience with our mortgage team has left you feeling disappointed. We'd like to know more about the problem. Would you mind sending us an email at customersupport@pultegroup.com so we can look into this? ^TP

Calificación Global 2


Calidad 4

Integridad 4

Valor 2

Responsabilidad 4

Builder was looking for ways things were not his problem from the first day we were introduced. Before we moved in and later in the first day after move in.

  • Colleen M.
  • Comprador de Vivienda Verificado
  • noviembre 30, 2024
  • Palm Desert, CA

Brett had a series of emergencies during our experience with him. It was a tough time to get any help from him during this time of his many personal struggles. We should have been assigned to another person when the builder noticed the escrow continued to be pushed back. Finally assigned someone the last day of closing. Home flooded on day 2 from quick Crete that had to be sawed out of the main drainage line to the washer. Construction manager kept saying it was not his problem till outside plumber told him what happened. Between construction manager and Brett it was a hard time ...

Pulte Homes respondió:
Hi Colleen, thank you for letting us know about these issues. We have shared your feedback with local leadership and if you'd like to discuss your experience with us, please don't hesitate to contact us at customersupport@pultegroup.com. ^TP

Calificación Global 2


Calidad 3

Integridad 1

Valor 5

Responsabilidad 3

Disappointed… saw other builder offer so much more.

  • Barbara R.
  • Comprador de Vivienda Verificado
  • noviembre 02, 2024
  • Punta Gorda, FL

Thought Pulte was a better builder. My opinion…. Texture walls are terrible…. No linen closet in my model…..only the most expensive package comes with a cabinet over the refrigerator….,landscaping is atrocious.

Pulte Homes respondió:
Hi Barbara, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Calificación Global 2


Calidad 2

Integridad 3

Valor 3

Responsabilidad 4

Overall buying experience

  • Tejas S.
  • Comprador de Vivienda Verificado
  • octubre 03, 2024
  • Plainfield, IL

Overall, OK, experience but could have been more better. Felt like we were not engaged well throughout the process. Felt very bad that we didn't even get any photo or gestures on closing. Not sure if everyone had similar experience but few home owners I,noticed had good reception and key handover pictures. Slightly disappointed having missed that.

Pulte Homes respondió:
Hi Tejas, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Calificación Global 2


Calidad 3

Integridad 3

Valor 3

Responsabilidad 3

Should not sign to get keys before they clean the garbage behind my wall .

  • Nathan D.
  • Comprador de Vivienda Verificado
  • agosto 12, 2024
  • Palm Desert, CA

It’s been almost a month or more after I took the keys to my new house and I complained about the construction GARBAGE left behined my house & so far nothing been done . I should have NOT signed the Last Walk to my house knowing that they will not follow through on their word . The GARBGE Still there till now ..

Pulte Homes respondió:
Hi Nathan. We are sorry to hear that you are having an issue with garbage left behind from the construction process. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^TP

Calificación Global 2


Calidad 5

Integridad 3

Valor 3

Responsabilidad 1

It's been almost 3 months where is my lawn

  • Anónimo
  • Comprador de Vivienda Verificado
  • agosto 11, 2024
  • Rogers, MN

It's been almost 3 months where is my lawn

Pulte Homes respondió:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Calificación Global 2


Calidad 3

Integridad 3

Valor 3

Responsabilidad 3

Fix isn't done yet.

  • Gyeongmin G.
  • Comprador de Vivienda Verificado
  • julio 05, 2024
  • Seattle, WA

My home before closing, we went through inspection. Still, there were minor things to be fixed. We asked them to finish and postpone thr closing date, but they didn't allow it. Okay fine, but still some of them remain unfixed.

Pulte Homes respondió:
Hi Gyeongmin, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 2


Calidad 4

Integridad 3

Valor 4

Responsabilidad 1

Nice home

  • John A.
  • Comprador de Vivienda Verificado
  • mayo 31, 2024
  • Saint Augustine, FL

Everyone is excited and has answers before the sale, after closing no one keeps their promises.

Pulte Homes respondió:
Hi John, thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com. ^TP

Calificación Global 2


Calidad 4

Integridad 3

Valor 4

Responsabilidad 2

Frustrating process

  • Christopher D.
  • Comprador de Vivienda Verificado
  • mayo 02, 2024
  • Laurel, MD

There are too many separate points of contact in the process between Pulte sales and Pulte lending. Those two offices do not share communication well. Sales could have explained things much better along the way. Lending will not give you the best rate, they will give you a “competitive rate”. There is no supervisory oversight that the buyer can see or access. Jason the project manager was the shining star for the company. Great communication, explained things well, and responsive. Unfortunately, after 1 month in the home, we have had to open 4 work tickets for incomplete items or other ...

Pulte Homes respondió:
Hi Christopher. We are so sorry to hear that you have had a frustrating experience building your new home with us. We will make sure we share this feedback with leadership so they are aware. We apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist. ^TP

Calificación Global 2


Calidad 3

Integridad 3

Valor 4

Responsabilidad 3

Neither Satisfied Nor Dissatisfied

  • Megha R.
  • Comprador de Vivienda Verificado
  • febrero 09, 2024
  • Manor, TX

We are really neither satisfied nor dissatisfied including loan process what ever it has.

Pulte Homes respondió:
We're very appreciative that you took the time to leave feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, we're always listening at customersupport@pultegroup.com. ^AF

Calificación Global 2


Calidad 3

Integridad 4

Valor 4

Responsabilidad 1

Construction Side is Great....Pulte Mortgage not so much.

  • James C.
  • Comprador de Vivienda Verificado
  • febrero 01, 2024
  • Libertyville, IL

Tyler and Dylan have been so great as the construction managers and the best part of the process. 5 Stars across the board. However, our experience with Pulte mortgage was not great. There was a $7000 additional buyers' credit that was promised to us for using Pulte mortgage. We were two weeks away from closing only to find out that the $7000 credit was "miscommunicated" and in fact would not be offered. While all of the miscommunication come from Pulte, there was absolutely no accountability or ownership taken by anyone. The only one that took ownership for Pulte's mistake was us. ...

Pulte Homes respondió:
We're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. Thank you. ^AF

Calificación Global 2


Calidad 5

Integridad 1

Valor 3

Responsabilidad 5

Substandard quality

  • Anthony P.
  • Comprador de Vivienda Verificado
  • enero 25, 2024
  • SARASOTA, FL

The quality of the product is fair to marginal. The house was put together quickly and quality seems to be second. Speed is the priority for Pulte. We had many issues such as leaky clink, dryer that did not work, refrigerator handles that were not put on right, garbage disposal not working and many more such as crooked walls. Quality should be the main focus not how quickly the house can be put up.

Pulte Homes respondió:
We are so sorry to hear that you are unhappy with the quality of your new home, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^AF

Calificación Global 2


Calidad 2

Integridad 4

Valor 2

Responsabilidad 4

Too Many Emails and Mail

  • Patricia L.
  • Comprador de Vivienda Verificado
  • diciembre 28, 2023
  • ALVA, FL

The amount of emails and different people reaching out was really confusing. Since purchasing it seems you gave our email to a mailing list. The emails are flooding in. Hard to figure out which ones need attention and which ones don’t. Someone reached out about our warranty yesterday. Turns out they were trying to sell something. Were FLOODED with paperwork.

Pulte Homes respondió:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has been inconsistent and overwhelming. We will certainly share these comments with our local leadership team. ^AF

Calificación Global 2


Calidad 3

Integridad 3

Valor 3

Responsabilidad 4

Overall not to bad

  • Mark B.
  • Comprador de Vivienda Verificado
  • diciembre 27, 2023
  • Sun City, CA

The house itself is wonderful but the lack of communication between the trades and the construction managers needs work. Don’t even get me started on the delay of utilities that pushed our date of closing by about a solid month and a half almost two months. Aside from all that the sales agents and construction managers are real friendly and professional and the finished product is good.

Pulte Homes respondió:
We are thrilled that you are pleased with your home, but sorry to hear your experience with communication issues has left you feeling disappointed. We'd like to know more about the problem. Would you mind sending us an email at customersupport@pultegroup.com so we can look into this? Thank you. ^AF

Calificación Global 2


Calidad 4

Integridad 3

Valor 3

Responsabilidad 5

Pretty Bad

  • Karen D.
  • Comprador de Vivienda Verificado
  • diciembre 20, 2023
  • Winter Park, FL

Pulte mortgage was the absolute worst mortgage company I’ve ever dealt with, and I have dealt with a few. They should not force us to use Pulte mortgage. The whole closing process was not very pleasant. Our refrigerator was not hooked up to water & the house was filthy when we moved in.

Pulte Homes respondió:
We're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^AF

Calificación Global 2


Calidad 2

Integridad 2

Valor 4

Responsabilidad 4

Over Sold!

  • Anónimo
  • Comprador de Vivienda Verificado
  • agosto 04, 2023
  • Laveen, AZ

This process of this new house build took way too long! Twice the time! No communication from the sells representative after we signed on the dotted line, wasn’t honest or straightforward with timelines or delays we heard nothing.

Pulte Homes respondió:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^AF

Calificación Global 2


Calidad 4

Integridad 3

Valor 4

Responsabilidad 2

The worst of 4

  • Greg P.
  • Comprador de Vivienda Verificado
  • agosto 03, 2023
  • LAS VEGAS, NV

We have built 4 new homes and this is the worst experience we have had. All the way from too many people involved in the mortgage process, to blown deadlines, and the quality is just not there. In the worst heat of the LV summer, the top floor would freeze ice but the HVAC unit that serves the first and second floor is undersized. I wake up every morning to 78 degrees in the master bedroom. Multiple other “unhappy” issues. At this point I would NOT recommend.

Pulte Homes respondió:
We are sorry to hear that you are experiencing concerns with your new home. We would like to help and would greatly appreciate if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you. ^AF

Calificación Global 2


Calidad 3

Integridad 3

Valor 3

Responsabilidad 3

The builder is only as good as their subs, and oversight. I would not buy Pulte again.

  • Anónimo
  • Comprador de Vivienda Verificado
  • mayo 25, 2023
  • Georgetown, TX

Most new homebuilders are the same nowadays. The same subs are building 200K and 500K houses. The difference is construction managers and how well they are overseeing the subs. My experience with Pulte wasn't great from the get go. Two days into moving in I experienced major plumbing issues. Pulte did honor the warranty and is taking care of everything but I am now wary of potential issues when warranty expires. Probably wouldn't buy Pulte again.

Pulte Homes respondió:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Calificación Global 2


Calidad 3

Integridad 3

Valor 3

Responsabilidad 5

Would think twice next time

  • Dawn L.
  • Comprador de Vivienda Verificado
  • mayo 24, 2023
  • Addison, IL

Our experience with sales was horrible after the contract was signed. Sales person is unorganized & needs retraining. Construction side was good. However the quality of paint is horrible. You cannot clean walls without the paint coming off. Pulte mortgage has too much turnover & we were shuffled around multiple times with loan professionals. When timing is key for locking in a rate, the communication is not fast enough. Ended up costing us a higher rate. If a deposit was not on the line, we would have walked away early on.

Pulte Homes respondió:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 2


Calidad 4

Integridad 3

Valor 3

Responsabilidad 2

Not a happy camper

  • Michelle d.
  • Comprador de Vivienda Verificado
  • mayo 10, 2023
  • Fort Lauderdale, FL

My home took approximately a year and 1/2 to build. Workmanship was sloppy. The process from start to finish was horrible. Pulte mortgage was also horrible. Their prices are overpriced. Had to switch lenders twice during the process due to the delay. I spent more than budgeted in storage fees, points and appraisal fees. Not a happy camper. The only bright spot of the process was the final construction manager that was assigned to me one month before closing who by the grace of god got me moved with punch list items.

Pulte Homes respondió:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Calificación Global 2


Calidad 3

Integridad 4

Valor 3

Responsabilidad 3

My Experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 02, 2023
  • Riverview, FL

Our closing date was 4 months later, causing huge financial burdens especially during these tough economic times. No real sense of urgency from our multiple project managers due to us having two different PM's during this process. I wasn't confident in the finance team and their knowledge of the type of loan we have. Once we moved in, we noticed some issues; did the maintenance work orders and still waiting for one that's been open a bit at the week period. Low and behold, our warranty manager is now no longer with the company, and we have to work with someone else. Been waiting for the deed ...

Pulte Homes respondió:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Calificación Global 2


Calidad 3

Integridad 3

Valor 3

Responsabilidad 3

Lackluster

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 15, 2023
  • Walled Lake, MI

Finished product has so much that requires follow up and contractor visits. The condition of house on move in from quality of paint and paint job to overall lack of "finish" in the interior work has been really disappointing. It is a part time job to work with Pulte and get the same contractors back in here to fix what they did not do right to begin with.

Pulte Homes respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you, if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP

Calificación Global 2


Calidad 2

Integridad 3

Valor 3

Responsabilidad 4

Not the greatest experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 09, 2023
  • Winchester, CA

This is my 2nd new home build and it went anything but smoothly. Not a fan of all the nickel and dining for add-ons and moving target for closing dates..

Pulte Homes respondió:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP

Calificación Global 2


Calidad 3

Integridad 5

Valor 2

Responsabilidad 2

Poort Built quality

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 03, 2023
  • Cary, NC

Finding many issues with the home quality on a daily basis and unable to trust the built quality.

Pulte Homes respondió:
Hello, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP

Calificación Global 2


Calidad 2

Integridad 3

Valor 3

Responsabilidad 4

Puede leer todas las 15326 reseñas de Pulte Homes para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 15326 reseñas de Pulte Homes para determinar porque son el mejor equipo para construir su casa.