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Pulte Homes

Reseñas de Pulte Homes

Lo que se tiene que decir de Pulte Homes

Pulte Homes tiene reputación de construir viviendas de obra nueva de calidad. Sus propietarios satisfechos les otorgan una calificación promedio de 4 estrellas por sus hermosos planos de planta y renovaciones asequibles, su mano de obra calificada y su compromiso con el servicio al cliente en cada casa que construyen. Puedes leer todas las 15330 reseñas de Pulte Homes para saber por qué son el equipo adecuado para construir su nueva casa.

Pulte Homes

has 4 de 5 estrellas en Todas las ciudades

15330 Reseñas en Todas las ciudades

Desglose De Clasificación Por Estrellas

5 ★ 7380

4 ★ 3097

3 ★ 2247

2 ★ 1343

1 ★ 1263

Calificaciones por Categoría

Calificacion General 4

Calidad 3.8

Integridad 3.9

Valor 3.9

Responsabilidad 3.8

Calificaciones de Clientes

Deceitful sales practice

  • Dana R.
  • Comprador de Vivienda Verificado
  • agosto 30, 2023
  • Orlando, FL

We had a terrible experience in buying our first (and certainly last) home with Pulte. We sought a home in a tucked away and quiet area, which is what we were sold and paid a lot premium for. Shortly after closing to then find out that our "quiet location" was the future Osceola parkway extension only a few houses down and in direct view of our kitchen and living room. Not only is this unbelievably deceitful sales, but on top of this our whole house had a plumbing backup upon moving in. Apparently they had forgotten to install a pipe to connect our plumbing to the main street. Quality ...

Pulte Homes respondió:
We are so sorry to hear that you have had a frustrating experience building your new home with us. We will make sure we share this feedback with leadership so they are aware. If there is any additional feedback you would like to share, please feel free to email customersupport@pultegroup.com. Thank you. ^AF

Calificación Global 1

Calidad 3

Integridad 1

Valor 2

Responsabilidad 2

Poor buying experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • agosto 04, 2023
  • Woodstock, GA

The real estate agent along with the materials given to me summarizing approximate closing dates were deceptive and incorrect. Also, I had done my final inspection ahead of time and someone had come in and kicked a whole in the bathroom wall under sink.

Pulte Homes respondió:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^AF

Calificación Global 1

Calidad 3

Integridad 1

Valor 4

Responsabilidad 3

Could have been better

  • Venkata T.
  • Comprador de Vivienda Verificado
  • agosto 04, 2023
  • CUMMING, GA

Pulte is a normal builder with average build quality.

Pulte Homes respondió:
Thank you for leaving a review. We would love to learn more about your experience as your feedback is invaluable in helping us improve. Please email us at customersupport@pultegroup.com. ^AF

Calificación Global 1

Calidad 1

Integridad 2

Valor 2

Responsabilidad 3

Post Closing

  • Ramya J.
  • Comprador de Vivienda Verificado
  • julio 06, 2023
  • San Antonio, TX

response has been not at all good after closing is done...all open issues prior closing were not addressed and any service ticket logged has been ignored even after multiple reminders through email or in person. Pending works are not being addressed or paid attention to. if the post closing service as committed provided it would be really great. hope at least feedback like this will change the service provided.

Pulte Homes respondió:
We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com with a summary of your concerns, your address, and contact information. Thank you. ^AF

Calificación Global 1

Calidad 3

Integridad 3

Valor 2

Responsabilidad 1

Very difficult to track the construction progress

  • Anandraj R.
  • Comprador de Vivienda Verificado
  • julio 03, 2023
  • Leander, TX

Didnt had smooth closing experience with builder

Pulte Homes respondió:
We're so sorry to hear that you had an unsatisfactory closing experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. Thank you. ^AF

Calificación Global 1

Calidad 2

Integridad 3

Valor 3

Responsabilidad 1

No accountability

  • Jason O.
  • Comprador de Vivienda Verificado
  • junio 30, 2023
  • Renton, WA

No accountability for issues where the root cause was build quality or poor design. Prepare to spend a lot putting the house right

Pulte Homes respondió:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AF

Calificación Global 1

Calidad 3

Integridad 1

Valor 3

Responsabilidad 1

Unfulfilled Promises and Poor Warranty Service

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 30, 2023
  • Kissimmee, FL

Regrettably, I must express my disappointment with my recent home purchase from Pulte Group. My experience has been frustrating and distressing due to multiple unfulfilled promises, and a lack of support from their customer care team. Upon buying my home, I was assured that any issues within the first year would be swiftly addressed. Unfortunately, this has not been the case. For anyone considering purchasing a home from Pulte Group, I urge you to reflect on my experiences. While purchasing a new home should be an exciting chapter, this ongoing dispute over the warranty has transformed ...

Pulte Homes respondió:
We're so sorry that your experience left you feeling frustrated, and we appreciate you bringing attention to the areas we can improve. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information and address so we can get in touch with you? Thank you. ^AF

Calificación Global 1

Calidad 3

Integridad 1

Valor 3

Responsabilidad 1

Dishonest people throughout the company

  • Christopher C.
  • Comprador de Vivienda Verificado
  • junio 29, 2023
  • FLORENCE, AZ

They deleted my original review because I used a fitting expletive to accurately describe this company, and I’m not going to retype it. The short version is that dishonest, scumbag practice pervaded the entire experience of purchasing from Pulte, and there are plenty of better builders to get a house from. Pulte’s people will outright lie to your face about costs and fees, so you’re blinded sided with thousands of dollars in surprise fees two days before the close date, when you can’t back out without losing the earnest payment. This company simply cannot be trusted.

Pulte Homes respondió:
We're incredibly disappointed to hear that you aren't satisfied with your experience and appreciate you bringing these matters to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF

Calificación Global 1

Calidad 3

Integridad 1

Valor 3

Responsabilidad 1

Frustrating experience

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 29, 2023
  • Estero, FL

The frustrations began day 1 with a sales team that didn’t respond or follow up to our conversations and inquiries. Many items changed, including appliances, changed after we had signed. The process took double the amount of time we were told it would take, while homes on our street that were sold months after, caught and passed our process. Mistake after mistake, no accountability, and no communication from our sales team. They’re not really a sales team, more of an order taker team that loses touch after you sign.

Pulte Homes respondió:
We are so sorry to hear that you had a frustrating experience working with our sales team. We take this feedback seriously and have shared it with leadership for their review. If there is any additional feedback you would like to provide or anything we can help address, please feel free to email customersupport@pultegroup.com. Thank you. ^AF

Calificación Global 1

Calidad 3

Integridad 1

Valor 3

Responsabilidad 2

Painful

  • Anónimo
  • Comprador de Vivienda Verificado
  • junio 29, 2023
  • Santa Fe, NM

Painful from start to move-in.

Pulte Homes respondió:
Hello, we're sorry to hear that your experience has left you feeling disappointed, and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^AF

Calificación Global 1

Calidad 3

Integridad 1

Valor 3

Responsabilidad 1

Like talking to a wall

  • Shawn M.
  • Comprador de Vivienda Verificado
  • junio 01, 2023
  • Plainfield, IL

Communication was nonexistent. A clear lack of communication within Pulte, from a sales staff who did not care about the truth, and a site manager who had no idea what was going on. Texts left unanswered for days. 6 months delayed delivery, but no heads up until the last second. Closing walk through the house was still dirty and a contractor took a poop in our toilet. No follow up on unfinished painted areas. Sloppy work on tye bsckyard removal of trees. They left a mess, rotten wood pieces with nails sticking out.

Pulte Homes respondió:
Hi Sharon, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP

Calificación Global 1

Calidad 4

Integridad 1

Valor 3

Responsabilidad 1

Pulte Experience

  • Nathan A.
  • Comprador de Vivienda Verificado
  • mayo 24, 2023
  • Parrish, FL

The sales team gave us an awful experience especially Trenton and Jacque. They were manipulative and constantly lying about the home building process, incentives and much more. The building team we worked with was great and and saved the experience. There are some issues with the house that still haven’t been corrected. Thanks.

Pulte Homes respondió:
Thank you for letting us know about these issues. We'd like to learn more about your experience so that we can help with any unresolved items. Please reach out to us at customersupport@pultegroup.com. ^TP

Calificación Global 1

Calidad 4

Integridad 1

Valor 3

Responsabilidad 1

House worksmansship is badddd

  • Brian N.
  • Comprador de Vivienda Verificado
  • mayo 12, 2023
  • Charlotte, NC

My garaget the drywall isn’t squared off on the bottom , cracked concrete in the garage and called it to code , places where you can’t see aren’t painted

Pulte Homes respondió:
Hi Brian, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP

Calificación Global 1

Calidad 1

Integridad 1

Valor 1

Responsabilidad 5

Loan Specialist

  • Latisha S.
  • Comprador de Vivienda Verificado
  • mayo 03, 2023
  • Valrico, FL

Our loan agent was by far the rudest person, she displayed absolutely no professionalism at all! She refused to speak with us avoiding 95 percent of emails and calls to her! Prayers to anyone who as experienced such dismissiveness, she literally treated us as if our business was not worth her time.

Pulte Homes respondió:
Hi Latisha, thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP

Calificación Global 1

Calidad 4

Integridad 1

Valor 2

Responsabilidad 1

Overall poor experience

  • Umesh P.
  • Comprador de Vivienda Verificado
  • mayo 03, 2023
  • Littleton, CO

The Pulte's closing subsidiary P&P Tile representative was very unresponsive, took multiple emails to make simple changes to contract. Pre walkthrough process is worthless. Not all items were addressed before closing even though extra time was provided before final walkthrough. Was some of the remaining items will be addressed soon after closing. We are month post closing, we items are still pending. Within 2 weeks of closing and moving in, we had flood in the basement. Water line broke - making us question the quality of work. We also learned the home not constructed to community (CAB) ...

Pulte Homes respondió:
Hi Umesh, we apologize that we haven't been living up to our promises and we'd like to assist with some of these unresolved items. Please don't hesitate to email us at customersupport@pultegroup.com so we can help! Be sure to share a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 1

Calidad 2

Integridad 2

Valor 3

Responsabilidad 1

Homeowner

  • Anónimo
  • Comprador de Vivienda Verificado
  • abril 24, 2023
  • Aurora, IL

If I could go back amd purchase my home from Pulte I wouldn't. They are very hard to get ahold of near the end of the building process. They are not very good at communicating and wouldn't respond to emails. They made us miss out closing date and then blamed us for missing it.

Pulte Homes respondió:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP

Calificación Global 1

Calidad 4

Integridad 3

Valor 3

Responsabilidad 1

Stonehaven community. Arizona unresolved issues

  • Bart W.
  • Comprador de Vivienda Verificado
  • abril 06, 2023
  • GLENDALE, AZ

My salesman Josh and construction manager were very helpful. My loan rep Justice was a poor communicator and hard to contact. After closing on property my warranty person Brock Has been slow or unable to resolve issues. Luckily I took pictures of defects the day I received my keys. Pulte in the past has been a builder I’m proud to recommend. Also Pulte was working with Shasta pool so construction would go smooth but that failed also

Pulte Homes respondió:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Calificación Global 1

Calidad 1

Integridad 3

Valor 3

Responsabilidad 1

Bad Communication

  • Laurence A.
  • Comprador de Vivienda Verificado
  • abril 05, 2023
  • Avon Lake, OH

Bad communication and had to argue to get what we paid for. We got a new project manager in January which made things a lot better.

Pulte Homes respondió:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP

Calificación Global 1

Calidad 2

Integridad 2

Valor 2

Responsabilidad 2

Stressful

  • Anup D.
  • Comprador de Vivienda Verificado
  • abril 05, 2023
  • Delaware, OH

My experience from pre closing to current has been stressful and completing home construction has been a struggle. Sales team is fantastic.

Pulte Homes respondió:
Hi Anup, we are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with your contact information so we can get in touch with you? ^TP

Calificación Global 1

Calidad 1

Integridad 3

Valor 3

Responsabilidad 1

Not happy

  • Steven R.
  • Comprador de Vivienda Verificado
  • marzo 29, 2023
  • Albuquerque, NM

Too many turn overs of oversite management has caused items to not be properly completed. Many items are still not completed after two months of moving in. Even the follow up warranty group/manager has left with no notification or who is working on completing the remaining issues. I am not happy.

Pulte Homes respondió:
Hi Steven, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP

Calificación Global 1

Calidad 2

Integridad 2

Valor 3

Responsabilidad 1

Disappointed

  • Anónimo
  • Comprador de Vivienda Verificado
  • marzo 08, 2023
  • Kissimmee, FL

They do not comply with the established times, they finished the house after 7 months after the established date and the finishes were very bad. We were very disappointed.

Pulte Homes respondió:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 1

Calidad 3

Integridad 1

Valor 3

Responsabilidad 2

Sell it and build it without quality control

  • David T.
  • Comprador de Vivienda Verificado
  • marzo 02, 2023
  • Estero, FL

Delays, misinformation, no response to problems

Pulte Homes respondió:
Thanks for taking the time to write this review and let us know how we can improve. We apologize that our communication has not been up to par and will certainly share these comments with our local leadership team. If you have additional feedback, we're always listening at customersupport@pultegroup.com. ^TP

Calificación Global 1

Calidad 2

Integridad 2

Valor 4

Responsabilidad 1

Mr

  • Anónimo
  • Comprador de Vivienda Verificado
  • febrero 07, 2023
  • Kissimmee, FL

Not repair pending I wait and nothing pass

Pulte Homes respondió:
We apologize if you've been having a hard time getting in touch with our warranty folks, but we can help with that! Please send an email to customersupport@pultegroup.com with your address and contact info so we can assist. ^TP

Calificación Global 1

Calidad 3

Integridad 3

Valor 3

Responsabilidad 1

Worst sales consultants I have ever worked with. Total less you get you locked into a contract.

  • Venu M.
  • Comprador de Vivienda Verificado
  • febrero 02, 2023
  • Raleigh, NC

Worst sales consultants to begin with. Construction manager is never available for questions. The in answer he had S is that a host is built by humans so it will have issues and defects and will never be perfect. This is his standard answer to all the lousy workmanship on the house. Absolutely poor quality build.

Pulte Homes respondió:
We're sorry our warranty response hasn't been satisfactory, and we appreciate you bringing it to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP

Calificación Global 1

Calidad 2

Integridad 2

Valor 2

Responsabilidad 3

Don’t use Pulte Mortgage

  • Anónimo
  • Comprador de Vivienda Verificado
  • enero 30, 2023
  • Vero Beach, FL

They tell you what you want to hear,, anything to close a loan,,,

Pulte Homes respondió:
We are so sorry to hear that you had a negative experience with our friends over at Pulte Mortgage. If there is anything we can pass on to them, please feel free to email customersupport@pultegroup.com and we would be happy to share that with them. ^AH

Calificación Global 1

Calidad 4

Integridad 1

Valor 2

Responsabilidad 1

Puede leer todas las 15330 reseñas de Pulte Homes para determinar porque son el mejor equipo para construir su casa.

Reseña por Áreas

Puede leer todas las 15330 reseñas de Pulte Homes para determinar porque son el mejor equipo para construir su casa.