Reseñas de Pulte Homes

The final paint on the overall house interiors is very bad and requires so much maintenance. The appliances that are provided are not good and they take no responsibility to replace it within the warranty period. The price that we have paid for the upgrades are way too high than they are worth for. Even the lawn was not set properly by them.

Lots of points undisclosed while paying and signing up. Quality of Pulte homes and diminished significantly since the past years. Paint of house finish of flooring , hvac, garage doors, everything is sub standard and sub par. Regret the decision to purchase through Pulte

Pulte closes the homes with the appliances not working properly. They give little to no time to review the appliances on the day of closing. Leave us to deal with the warranty team after closing

We moved into our home in July and have several unresolved punch list items. We have also noticed serious workmanship issues with our subfloors and wood trim throughout the house. We have been chasing both the warranty group and our initial construction contact but have not received resolution. If we had known things were going to be this bad and so different from the model, it’s unlikely we would have bought a Pulte home.

The home was not completed when we closed. Promises made were not completed, Still working with warranty to get things repaired that should have be done before closing. 2 months after closing. Rushed into keeping original closing date. Pulte is building houses way too quick with no quality.

A horrible experience! The law firm at closing did not have all their paperwork together. What supposed to be about an hour long signing, a lot of the paperwork was already signed, took almost three hours. The house was not cleaned properly prior to moving in, a lot of construction dust was on the floors and countertops. Three days of living here the plumbing was backed up due to a 2’ level being thrown down in the clean out pipe. The county had to come out here and dig up my front lawn 10’-12’ down to remove it and repair the pipe and back fill, then it it took another three weeks to get new sod and repair the sidewalk. We had ants on the first floor bathroom and dining room within two weeks of living here. The contractor came out and sprayed in the walls again. It seemed to work but now ants are back again. Makes wonder if the house is sealed properly. The dishwasher stopped working after six weeks, repair man from warranty company did not fix it properly because we’re still having the same issue. The hinges and screws on the back door have been showing signs of rust already. No one here seemed to know where to get trash receptacles from. The paperwork gave wrong info and HOA gave wrong info. What a disaster! ... Más

We purchased the model home in Vegas -very disappointed. NOTHING was maintained in the house after we signed the contract. Yard outside let go, lots of things not working well in the house. New problems crop up every day

I am a first-time home buyer the process went pretty quick for me without much guidance or help and after closing the request to fix issues is horrible. I had some issues pending for a month now and still no response from the builder.

The build quality is not that great. LVP (vinyl plank) flooring was popped up everywhere within the house and it is making noise everywhere. Within one week we see the windows are leaking because of rain. The workers didn't finished it properly and Builder is not even worried about checking that as a priority Drywall finishing is aweful.. We see lot of gaps between the wall and floor. I assume the builder is offering accommodation to lots of bugs and insects. The gap between house slab and patio concrete is way too much (it's more than half inch). These gaps should not be there in the summer. But i am seeing these gaps for: patio Concrete and house slab. between wall & flooring We closed this house during June 2021, during summer we should not expect these issues ... Más

I could write a book about all my frustrations with my new home and working with Pulte field staff. In short, they have promised us a lot and delivered on very little. Lots of items remained to be fixed or completed at closing, and after 40 days not much as been fixed. The only way to get things done is to send angry emails. Paint was spilled by the painters on the brand new carpet, and the tile on the kitchen backsplash is crooked. My Pulte field manager really doesn't care about fixing any of it. Overall build quality seems acceptable, but the finishing work was super sloppy. I doubt I would buy a Pulte home again. ... Más

I've purchased and built 3 homes. This was the worst experience ever. I don't know if it is a lack of staff or expertise. The builder was nice and always well-mannered and that's the only positive thing to say. I felt that we were managing the actual build of the home because of all of the quality issues that we raised that would not have been addressed. We had to monitor every selection we made to make sure it was correct, including colors, size, shapes. We purchased numerous add ons. When we moved into the home it was as if the builder did the bare minimum to get a building up and operational. Poor quality painting, poor quality tile, molding not painted, the home had paint, spackle, grout, etc. throughout the home on the day of move in. The home was poorly cleaned on move-in. This is my wife's second time with this builder because the quality was very good on the first build. I wouldn't recommend this builder to any one if this is the experience expected. ... Más

My wife and I were very excited for this purchase. After giving our initial deposit to reserve our property is when the issues started to happen. The first issue was Pulte Homes asking us to get pre-approved for the loan through their lender. I walked into this deal with a pre-approval letter from my own lender (which happens to be my employer). Per our sales rep, upper management didn't care if I had a pre-approval from my lender they needed me to get one from Pulte. After doing so the process through Pulte Lending was very laughable. I structured my own loan through my own lender (plus my lender gave me certain incentives since I am employed by them). For starters the processor and underwriter conditioned for unnecessary documents/information. So rebutting those conditions was a treat. Second, when my own lender was giving me a rate .5% lower, Pulte's LO stated he was going to fight "to get me a better rate". Turns out he was able to match the rate BUT using the 8k cash to close provided from Pulte to buy down the rate....yea nice try! At that point I chose to just lock my rate with my lender and move forward. The closing portion of our home was a nightmare! Our celebration walkthrough was a nightmare. Our dates got moved around several times (which I understood due to inspections), what got to me is that NO ONE BOTHERED to communicate this to us. We were scheduled to close Friday June 25th...on my way up to get my keys my loan officer tells me that she was just notified by the sales rep that the final inspection from the city had not been completed.....it was scheduled for that prior Wednesday. So you mean to tell me that Pulte knew 3 DAYS in advance about the final inspection missing and they failed to tell us? Afterwards it was a series of daily calls and txt to get this deal done. In the mist of all this the foreman in charge of the build assured us that our home would have a "deep clean" since there was paint and drywall splatter all over the place. The day we moved in , our house was still a complete mess AND we found out master bedroom closet door unhinged! Rather than dealing with more excused I just paid a 3rd party to get these issues fixed for me. ... Más

Ever heard the saying, “The devil is in the details,”? Well it’s so true for this house. It is evident in every aspect of this home that this was a rushed, careless job. From large chunks of debris being found in the yard that they laid sod over, to missing chunks of sub floor underneath the laid carpet, to paint stains all over the wood look tile floors and in our black granite sink. We have baseboards that have chunks of wood missing that were painted over and not repaired. Flickering lights in the powder room. Mud or dirt on the baseboards that were painted over instead of being cleaned. The mortar on the exterior brick is sloppy to say the least. Door strike plates that don’t fit the groove they were placed in. Window screens not secured. Paint splatter all over patio fans. Nails from tack strips on stairs not properly being installed, poking our feet as we walk. The cleaning of the home prior to move in was minimal. There was so much dust and dirt still left to be cleaned. We were told that our issues were merely cosmetic in nature. While that may be true for some of the issues, it wasn’t true for all of them. And even so, the “cosmetic” details are still a part of the experience. You walk into the model home/sales office expecting to live in a home that is as immaculate as they portray, but that’s hardly what you’ll get. And we understand that everything wouldn’t be perfect, but there are issues in this home that loudly profess that they didn’t even try! I think that’s the most insulting part. The lack of effort feels extremely disrespectful from a customer service perspective. I would like to add that Mauro our field manager was very attentive to our needs. But, he could only do so much. So, we do appreciate his efforts. ... Más

Total lack of consideration for the home owner dragging out multiple repairs and no one cares…knowing what I know now I would have went a different route. I tried to get out of this before the lot was cleared but I was assured everything would workout perfect lol far cry from perfect or acceptable. Only thing WW has going on is the environment of the area outside of that forget it. I’m sorry exhausted from waiting inspecting and nothing happening and if they come to repair one thing they damage another it’s very sad. Warranty warranty is what I’m told you have a warranty I told them I didn’t buy a warranty I bought a home that’s suppose to have the same craftsmanship as the model??? No one wants to hear that only they’ll fix it. I looked at many many homes before buying new construction and I wish I have made a different choice after the fact. During my process I’ve had many contacts changed some communicate some don’t and your left to guess. No one talks to each other they have no idea who or when someone is at your home and the contractors have no idea why they are there unfortunately they speak no english so again nothing gets done. And never show up on time or the day they say they will. ... Más

During closing, we found quite a few issues: floor edges broken and pop up, stain on the quartz top of pantry, two windows are broken, lawn is not done yet. Now there has been one and half month after closing, some issues has not be solved yet. The floor has been installed again but there are still several pieces having issues, broken windows are still there..

If you like communication, you won’t get it. Sub contractors take no pride their work. If it’s good enough that’s all that matters. Paid a lot of money to have the house interior painted. It’s the worst paint I’ve ever seen. I can never get a response to issues from anyone about issues that need handled for warranty or repairs…starting to get angry at this point.

This was my first time building a home and what should have been a happy and exciting experience turned into a complete nightmare shortly after I started. My loan officer Tyler, was the most unprofessional, rude and condescending person I had ever worked with. However at the same time my loan processor Erin was amazing! She did everything she could to minimize my contact with Tyler. After close, it was one problem after another. Hvac system was installed invoice, a technician has been out to my home every week with no resolution to the problem. I have a shower that leaks daily because it was installed incorrectly. I have a window that won’t open. The paint is peeling, the concrete has separated/opened on the porch. The list goes on and on. The craftsmanship is deplorable! I would never build with this company again! ... Más

This is the worst experkence ever in building a home. They advertose differently than they actually handle the building experience. Do not reccomend.

If you buy a Pulte home you will hear a lot of “ I am sorry”... and no action. For example, they painted the entire inside of the house the wrong color ...they were “sorry” after we pointed out the mistake. They installed the wrong garage door in March and we pointed the mistake out in March...The correct door was not ordered until June 3!! They are “sorry”....They were suppose to put brick around the front door but put siding....We pointed out the mistake...after arguing about it, they said “sorry” and corrected it....and the list goes on.!! They are sorry that they can’t get problems corrected; they are busy!!! WE are sorry that we bought a Pulte home!! ... Más

I did not get what was promised to me by pulte.

Worse experience of building a house! Terrible communication and many issues with our house. No one gets things addressed after you purchase your home. Would never buy Pulte again and would tell people not to build with them.

From the minute that we have moved in we have had problems, the first one was the first night spent in our home when we had a water leak from the master shower trough the floors and into the kitchen which took several days to get the plumbing fixed and a couple weeks longer the get the holed patched and painted. All of the trims were done very sloppy, the paint is terrible and scuffs so easy and shows every blemish that wasnt repaired on the dry walls, but we were told they use top of the line paint. We have cabinets drawers in the kitchen that are installed crooked, even I know how to use a leveler! Our windows are scratched either from installation or from further construction done around them, and we have windows leaking.... I could go on and on about the things done incorrectly and poorly in this home!! For the price of the home it is a terrible job. They say that they will come back and fix things but I dont understand why things cant just be done correctly the first time! Buy a Pulte home only if you like to deal with crappy customer service and slow repairs forever because I'm sure they will drag it out until things are no longer under warranty and then it will be my responsibility to fix their bad construction and other mistakes. We have heard nothing but excuses as to why things weren't done and why they cant be done, never again will I own a home built by Pulte or any of their sub groups. ... Más

Not a good experience

The workmanship was poor. The painting is awful (Walls, doors, rails.. everything) - Half of the doors are misaligned - water leaking from the shower (what we did mention before moving-in but they didn't care) - The gutter broke just in a month and downspout missing The field manager promised to have the issues fixed but never did so! They cut corners as much as possible. I regret buying this house, wish I had shopped with a different builder. They show you the model house but the quality of what they build for you is poor. Very disappointed .....

Toward the end of our build process we encountered a few problems with about a month or more to go til closing. When brought to the attention of our construction manager they were either down played or we were told it was suppose to be that way. When asked for things to be fixed we were given alternate methods to fix the issue instead of just fixing it the right way the first time. These issues led to moving our closing date multiple times and at the end still had many unfinished problems. These problems were suppose to be fixed immediately after closing in mid March and here we are mid May with the issues still not handled ... Más