Reseñas de Pulte Homes

Builder said he would provide something, even in email, and eventually did nothing. The issue was brought to the builder's attention 6weeks before closing. Shortly before closing I was told it would not be done. Cost to me to fix: about $30,000.

We like our new home. We got what we wanted and the quality is very good. The reason for the average rating really had to do with Pulte stopping construction half way through and putting our house on the market. This action was in violation of our purchase agreement. Since we were out of state we were not even told. (We believe they did this since they thought our home in Florida was not going to sell quickly due to COVID-19) They also built our lot up so our driveway is very steep without telling us. We found out when we moved to Kentucky to close on the home. Being out of state during the entire process was bad news as communication was lacking. ... Más

Compré una casa nueva pensando en no tener problemas con el mantenimiento, pero estaba equivocado. Ya he tenido problemas con el aire acondicionado, la pintura del piso de la piscina está corriendo hacia la piscina, el soporte de papel higiénico de la pared está roto, la pared del baño en el área de la piscina está arrugada, la pared de la habitación principal tiene una grieta y necesito algunos de la misma tinta han pintado mi frente ddor para arreglar la diferencia entre las cerraduras que cambié.

Mi esposa y yo compramos 10 casas nuevas durante nuestro matrimonio (mudanzas militares y posteriores a trabajos militares), y aunque Pulte era uno de nuestros favoritos (Centex era el otro favorito), esta experiencia fue una completa pesadilla. Los submarinos que construían el proyecto eran horribles, incompetentes, arreglarían una cosa y cometerían 3 errores más, era casi como si ambos no estuvieran supervisados pero también incapaces del nivel de trabajo requerido para entregar una pista estándar a casa. Los vi dejar enormes cantidades de basura (loncheras, botellas viejas de coca cola, basura de la estructura, en la isla central y luego poner la tapa de la isla de mármol sin quitarla. La calidad de la cáscara de naranja de la pared era pésima, los electrodomésticos estaban abollados o doblado, nuestro refrigerador tenía un rasguño profundo en el frente, nuestras barandas de hierro fueron instaladas por alguien que nunca las había hecho antes y las instalaron mal y argumentaron que no tenían un estándar sobre cómo instalarlas, las escaleras crujen como si esto fuera un 100 casa de un año y mucho más. Cada vez que identificábamos una lista de cosas que arreglar, ellos corrigían y luego cometían muchos más errores, por ejemplo, les pedíamos que volvieran a pintar los alféizares de las ventanas y luego dejaban un círculo de pintura en el piso. El gerente de entregas trabajó duro para arreglar muchas cosas, pero tal vez los submarinos eran simplemente tan horribles, y Pulte no aprobaría ni despediría a los submarinos y el gerente de entregas simplemente estaba administrando demasiadas casas para estar al tanto de todo, pero la experiencia fue tan mala que decidimos ell la casa el día después de que nos mudamos. Tengo fotos de todas las casas en el vecindario con errores ridículos mientras se construyen. Grandes cantidades de basura en el frente, o dentro de la casa mientras se construye, formas tontas de clavar madera, una calidad de acabado terrible (era como un grupo de niños de secundaria construyendo una casa por primera vez). Incluso los vimos (tengo fotos) tirar las vigas prefabricadas para una casa en una pila en el patio delantero como una pila de palos para recoger y luego usar una carretilla elevadora con cadenas para sacar una de la pila a la vez. y ponerlos en el techo. Cada uno se doblaba de formas extrañas, de modo que probablemente dañaran la integridad de las vigas preconstruidas. También tengo fotos de varias casas donde tenían goteras de agua (antes de cerrar), por lo que tuvieron que hacer agujeros en el techo para reparar y luego levantar la alfombra para que se sequen y las tablas del piso. ¿Quién quiere una casa que se ha inundado? La gerencia de Pulte debe analizar seriamente lo que sucedió en este vecindario y qué tan frecuente es en todo el país. Me gustaría saber que la alta dirección de Pulte sabe sobre esto y está respondiendo. ... Más

Nunca recomendaría Pulte Mortgage a nadie.

Tantas cosas ... si pudiera volver a hacerlo, las habría comprado en Fair Oaks Ranch. Pulte Mortgage es una broma. Los asesores de ventas no mantienen sus finanzas en privado. Tampoco le dicen una vez que firma la nota, la HOA apesta y tiene demasiadas restricciones.

No street lights, poor lawn installation, no light on front entrance, poor/no communication with homeowners

I was not clearly communicated with from start to finish. I was told my home would be contingent on selling my prior home but the deadline for selling my home could be extended as needed. I was then threatened 2 months in that if I did not sell within a few weeks my home would be listed for sell. I was not told my home appraised $12,000 under listed price and an appeal was done that still was $7,000 under price and would not honor that valued appraisal. Now living in for one month I learned the community center will be shared with 3 communities, which was never explained.

While the Construction Supervisor was excellent to work with, the overall quality of workmanship across multiple trades was extremely poor. The work reflects a lack of trade skill, attention to detail, and overall professionalism. There have already been numerous issues requiring repair, including plumbing, drywall, trim, flooring, electrical, and irrigation. It is concerning that warranty claims are being submitted before even moving into the home. Additionally, job site cleanup was substandard. Broken concrete, nails, and other debris were left throughout the yard and simply covered with sod. Inside the home, carpet and padding were installed without properly cleaning the subfloor, resulting in trash and debris being found underneath. Given the poor quality of construction, the home is significantly overpriced. Based on this experience, I would not recommend Pulte to prospective homebuyers. ... Más

House design is good, and construction seems sound. However the attention to finish detail is only adequate. Many paint splatters on floors, kitchen cabinets have multiple chips, many exterior defects. While we own the house, we're completely in the dark as to what is being done. Sprinklers have many defects, but we don't know who is responsible. Mulching is incomplete. Construction manager is unresponsive, so asking him seems useless. A specific example is the cabinets. Nick agreed to replace some doors and drawers due to numerous defects. These have been sitting in the house for over a month, and despite contacting him numerous times to schedule the repairs. On the whole, we like the house but the quality of detail work is disappointing, and the unresponsiveness of our construction manager is unacceptable. ... Más

Everyday I'm finding something wrong or needs to be fixed and your back office people are terrible along with the sales manager who delayed our closing I would never recommend you to anyone.

The house already has issues with the outdoor a c unit

It’s just not a pleasurable experience. There was a constant urge to complete the home and get to the closing table, despite our requests to slow the process and ensure quality. And now our concerns are being realized as there’s much rushed craftsmanship that needs to be corrected before the house is truly completed, though I will say the warranty process has been very corrective. It’s just inconvenient now that we live in the home and should have been done right the first time. The new build process is not one I would recommend as it leaves way too much space for mismanaged expectations from the customer’s perspective. ... Más

It has been my worst buying experience ever, facts being hide and not disclosed. Would not recomend Pulte Homes to anyone.

We had a rude awakening to discover that there is no heating vent in the washroom; never seen a house that didn't have heating in the washroom. We bought this house after looking at a model. Washroom does not have light fixtures above the sink, no mirrors, not enough lighting in the washroom. Doesn't look like what the model looks like. Baseboard does not have half round, you can see the paint marks. Besides, we were not told that we needed to fund the HOA not disclosed upfront. We were forced to buy Owner's title insurance even though we had no mortgage from Pulte and there was no requirement from the State. Your title people were misleading customers, we had submitted all research where it said Owner's Title Insurance was optional. Some of the large windows have only one heating vent. Overall, our experience is very poor with Pulte. They need to let customers know what they were not going to include what model shows. ... Más

Very low quality for the amount paid. Would never recommend Pulte to anyone. We love the neighborhood but the product delivered does not match amount charged. Overpriced…. Would you want raw concrete showing in your interior of home—yes or no? Even though it is the HVAC room, it should have LVP or inexpensive tile. The guest bath should have had a transom over the tub shower. Every bathroom Needs a small window for natural light. And no paint in the garage really! We had to have a drywall guy add two more coats of mud and sand then had the garage painted. Driveway was only two inches in places. Concrete not of good quality. Drainage needs attention. Windows were not square—1/4 inches off at top versus the measurement at bottom. Base features should be of higher level quality. ... Más

Bad experience not recommend to anyone

Shared several times my feedback .again doing that. Worst experiencr with sales. Rude behaviour by Mr Ryan who represent himself as all in all of canon run Bad experience experience with mortgage . Would have got much cheaoer rate if loan advisor would hv been good

Probably the worst buying experience. I own multiple properties, residential and commercial

We purchased our Pulte home with the understanding that we were buying into a gated community. This was stated on the website and confirmed by our sales agent. This was a major factor in our decision, and we were extremely disappointed to find out after signing our agreement and deposit that this was not the case. This feels like a significant misrepresentation and a "bait and switch" tactic. Our experience has been further soured by a number of unaddressed construction and design issues. We paid for brush nickel fixtures, but they were not installed. When we brought this to their attention, we were simply told the "plan had changed," with no offer to rectify the situation. A major safety and functional concern is the insulation in our attic. It was built with a dam because, we were told, they mistakenly believed the garage was a finished space. This damming issue has not been corrected, and Pulte refuses to fix it, claiming "that is the plan." Furthermore, there is no proper platform in the attic for safe access, which has caused repair teams to refuse to complete warranty work. Pulte's refusal to fix this poses a serious safety hazard and has prevented us from getting necessary repairs done. Our build process was also complicated by a change in sales agents midway through the project. We were never contacted by the new agent and were left without a point of contact for a significant period. Overall, the lack of communication, the failure to deliver on promised features, and the refusal to correct clear construction flaws and safety issues has made our home-buying experience extremely frustrating. We feel that Pulte has not stood by their promises or their product. I would caution other buyers to be very careful and to get every single detail in writing. ... Más

Pulte sales manager promised me that we can buy the house as an investment regardless of knowing my mother is an employee in a different location which had nothing to do with the experience. She assured that it wouldn’t be an issue since day one. Now I can’t my own house and I was forced to sign a document saying. I can’t rent my own house. How embarrassing for a builder to force something upon their buyers, specially when the sale was initiated on different terms. By far the worst experience I’ve been through, I don’t wish that upon anybody

I have bought 4 homes in my life. This was the most stressful and horrible experience, I would stay clear if you are looking to be excited and not be lied too. After the horrible experience with the buying process, now I have been waiting since May for the HOA approval for our fence for our back yard. It just never gets any better. Dough & Mellisa was great, The Rest is a different story & experience.

The quality of home construction is very bad cheap material used and poor workmanship

Sandi Nolan with Pulte mortgage has the worst sense of humor during such a stressful process. She played so many games and so many tasteless jokes and make the process even more stressful. She joked so much that I didn’t believe her when just 2 weeks before I was to close she told me unfortunately I couldn’t be financed. I was devastated but luckily I was able to pivot with a very trustworthy lender and still got in my home. Even though Pulte promises all these incentives if you go with their lender….i wouldn’t recommended by any means.

sales agent is only working for commission and never care or communicate about the changes in commitment to the buyer. very irresponsible and not trust worthy. As a first time home buyer, I had worst experience with the sales agent that I went through. because of such agents, pulte gets bad reputation.