Reseñas en San Diego, CA

This has been one of the best buying experiences I have ever had. This is my fourth purchase of a home (first time buying new). From the beginning with the salespeople to currently working with the warranty folks, the level of customer service has been incredible, and everything has gone as promised. I am extremely happy with the quality of my home and community. Definite shout out to Elizabeth for her top-notch support, communication & professionalism during the sales process. Shea's attention to detail is unmatched, which leads me to their warranty team. Paris and Rudy could not be more accommodating. Their level of customer service is the reason I would never hesitate to buy another home from Shea. They want everything perfect and they have delivered on it from the start. Paris has been fantastic with her communication and speed of execution. She has exceeded all of my expectations. I can't thank her enough for all of her efforts. Bottom line is Shea treats you like family which is the greatest compliment I can give them. ... Más

We could not be more pleased with Shea Homes. From the professionalism to the responsiveness to the quality of the work. It was perfect and we really appreciate everyone we interacted with.

Great experience overall. The build was completed quickly and efficiently, and the communication throughout the entire process was excellent. The Shea team (Micah and Spencer) kept me informed at every stage, responded promptly to questions, and made everything feel smooth and well-organized. Really impressed with the professionalism and speed—highly recommend this builder.

The Shea team has made us feel special as buyers along every step of the way.

Despite a nearly 4 year long process to move up on the "list" with a less-than-transparent home buying experience, I was finally fortunate enough to be "picked" to purchase a home. I purchased in 9/2024 and closed in 7/2025, which is the exact amount of time that Shea projected. Once in, the home is beautiful and exceeds my expectations which is quite hard to do! It looks alot bigger inside with the walls up rather than framed. There were several issues that I found (despite 4 or 5 sign-offs by Shea and the City) like the ducts not working with the thermostat and an overhead light being placed in the wrong place that Shea eventually fixed. There were also lots of paint touchups needed, a few plumbing/sink/shower issues, refrigerator issues, scratched floor boards that needed to be replaced, and other items that required Shea to fix. While they were all eventually fixed, it was a very painful process to work with the warranty employee and way too stressful. Now that the fixes are almost all complete, I can finally exhale and enjoy the house without workmen. The actual neighborhood is incredible - everyone is so happy to have gotten the opportunity to purchase a home that they are so friendly and happy to be here. Putting my prior 4.5 year journey aside, I am so happy to have purchased a Shea Home and it's gorgeous. I am 100% happy that I didn't settle for another house in the area and waited for this home. I would do it again. ... Más

The Shea team was incredibly helpful, responsive and amazing during the home buying process. Everything was effortless and has been great even past my move in date (thanks Victor!). I can’t say enough wonderful things about Micah and Spencer who were with me every step of the way. They are an amazing duo and represent Shea with honesty, integrity and great work. Thank you!!

Shea Homes sales representatives are exceptional. They are professional and efficient. My emails and text messages are always responded within minutes. Their customer service team is super helpful as well. It ensured a smooth and pleasant purchase and move-in process. The quality and technology included in my new home are advanced. Shea Homes also provided complimentary white glove services to setup each systems. I believe this new property has great potential in value.

Alex and Josephine were absolutely amazing! They were both so patient and really listened to what our family needs were in our new home purchase. We have three kids and one with special needs to the attention to detail was everything!

Great experience and responses to anything we needed.

Josephine and Alex made the process very enjoyable. We really appreciate making the home buying process very easy.

This Is my 2nd Shea Home and the quality has been excellent. I work in the industry and the customer service is the best I’ve seen. Everyone stays on top of the whole process from the initial sale, through the construction walks, move-in, warranty etc. You can always reach someone and you always get a quick response and any problems are taken care of immediately. That is hard to find these days!

We had a fantastic experience buying a home with Shea Homes. From the start, the Shea team was incredibly helpful. They guided the our family through the selection process, offering insights on different floor plans and customization options. During the building process, we received regular updates and felt informed every step of the way. When we moved in, everything was ready and in great condition. After moving in, our family was pleasantly surprised by the after-sales support. Shea’s team checked in to ensure everything was up to our expectations and promptly addressed a couple of minor issues. ... Más

I had a great experience, the sales and support staff are all top notch

If you get the privilege to work with Josephine, Richard, and Gibran you will be put at ease from homebuying to construction walk throughs. They explained everything and incredibly receptive to all questions.

Everyone was generally quick to respond and was informative.

Very easy to work with Shea Homes and a great customer experience

Great first home buying experience. Highly recommend Shea Homes

Awesome experience. I love my home

Service team is great and very impressive . Great purchase experience.

They take care of buyers even after bought. Our personal experience was good. They answered questions before and after the house was bought. As it is manual work, we give. A benefit of doubt for small issues. They resolved our issues very quickly.

Tami and Cathy they are all great!

Great experience. Shea is a great builder with great staffs.

Thank you very much, Shea Homes

Asana move in was great, very informative and helpful explanation of all features.

We're SO happy that Shea built our home in 3 Roots! Shea faced many challenges given the labor shortage and supply market and still managed to complete our home in less than a year. Everything was executed fantastically. Coming from a construction family, I can truly say they built a solid home. I'm very impressed. The Shea team – everyone including the construction crew, realtors, and design center – were terrific to work with: polite, professional, quick to respond, and empathetic. Our closing date got pushed out because SDG&E didn't have our gas/electric setup, so every day from the original closing date to the new/future closing date Shea covered our hotel and meals ($40pp/day)! Once we closed, they included a housewarming gift of wine glasses from William Sonoma! It was such a nice surprise. Thank you for your hard work and dedication to living up to your name and brand, Shea. You rocked it! ... Más