Reseñas de Shea Homes

We recently purchased and moved into our beautiful new Shea home, and the entire experience exceeded our expectations in every way. From the very first meeting to the final walkthrough and beyond, Shea Homes delivered a truly outstanding homebuilding journey. If you're considering a new build, look no further. Sales Staff – Ted, was fantastic from day one. He was incredibly knowledgeable, patient, and genuinely listened to what we wanted in our forever home. Ted walked us through every option with honesty and enthusiasm, helping us make smart choices without ever feeling pressured. His trustworthiness made the whole selection and contract process smooth and enjoyable. He truly felt like a partner in the process rather than just a salesperson. Once construction began, Abby was an absolute rock star. She kept us informed every step of the way with regular updates and was always available to answer questions. The quality of workmanship and materials in our home is exceptional — from the precision framing and beautiful finishes to the high-end cabinetry, flooring, and fixtures. Everything feels solid, well-built, and thoughtfully designed. You can tell Shea uses premium materials and holds their trades to a high standard. Abby’s attention to detail ensured our home was built right, and we felt completely confident in the process because of her professionalism and care. After we moved in, any minor items that needed attention were handled promptly and professionally by Richard . He was responsive, courteous, and thorough — following up to make sure everything was resolved to our satisfaction. It’s reassuring to know that Shea stands behind their product with such reliable post-sale support. We’re absolutely thrilled with the value we received for the price paid. Our Shea home offers luxury features, superior build quality, and thoughtful design that would have cost significantly more with other builders. It feels like we got a premium home at a fair price — an investment we’re proud of every single day. Thank you to Ted, Abby, and Richard, and the entire Shea team! You’ve made us feel like valued customers throughout the entire experience. We couldn’t be happier and would enthusiastically recommend Shea Homes to anyone looking for a high-quality new home and a trustworthy builder. Would buy from again, 5 Stars. ... Más

As a retired builder I appreciate the guality and attention to detail as well as warranty follow up. My home was a spec and I’m very satisfied with almost everything. Two suggestions: 1) every great room should include a floor outlet 2) The appliance package should include a better refrigerator. The Whirlpool side by side is junk. Terrible lack of space and real shortage of shelves. Charge more and include French style.

We relocated and purchased a quick move-in home, and the entire experience was exceptionally smooth from start to finish. The process was thorough, well-organized, and thoughtfully designed, making us feel that every detail had been carefully considered to create a great customer experience. From Tyler and Carmen in the sales office to Heath and Malachi during home delivery and throughout our first-year warranty visits, every interaction was professional, responsive, and customer-focused. The entire team made the process seamless, and we have been consistently impressed by their commitment to quality and service. We couldn’t be happier with our experience. ... Más

Nichole is very helpful and provided us with options.

Very professional, very complete. Upscale.

Excellent customer service from sales , maintenance and activities

I have purchased many homes over the years but never was I so impressed with the quality of construction as Shea. Every member of the team from sales to customer service was terrific to work with.

From start to finish it was the best experience we ever had building a home. Location was the key. The salesperson worked with us from Day 1 to make sure we got what we needed. The construction manager had great communication and made sure we were satisfied. The design people were nice and knowledgeable. The Closing activities were very smooth. We can see why they are the #1 builder.

My first Shea home was 20 years old, a resale and I completely renovated it. Solid and well constructed. My current home is a new build and so far its been a wonderful experience. The Shea team is super responsive, friendly, and action oriented. Everything you want in a builder when you are buying a home.

I have live in 8 homes during my adult years, half of them brand new. This new built Shea home is the best quality home of them all.

I bought my condo about three months ago, and I'm very happy with my purchase of a Rooftops at the Dunes. My family and friends have also been very impressed and complimentary. (I chose a one-story, 2-bed unit instead of one of the "rooftop" units with views.) - The location is terrific (I can walk to a beautiful beach that's never crowded, I can walk to restaurants and stores of all sizes, I can walk to two different gyms, I can walk to bars and a movie theater, and I can walk to a Montage medical center). - There are plans in the works by the city of Marina to add an incredible aquatic center within walking distance, to add a giant kid's playground, to add a big transit center within walking distance and more. - The value is the best on the peninsula (luxury living at the beach for less than $1M) - The floorplan layout is smart. - The attached two-car garage is really nice. - The appliances and cabinets are top-notch. - The workmanship is high-quality. - The other condo owners are very nice. And they tell me they're thrilled, too. - The sales, warranty and service workers have been great. Lots of support during the sales and move-in process, with continued support and service well after. - The HOA dues are very affordable (I pay $440 per month). - The solar system saves me money on my electrical usage. - The built-in wi-fi transmitters are great. - There are complementary apps for controlling the lights, the HVAC, the Ring security system, the garage door, the locks on the doors, etc. - The complementary property insurance is a really nice benefit in this day and age when insurance in California is getting hard to find, let alone afford. I moved here from a big home in Carmel-by-the-sea. And I found nothing else on the peninsula that even came close to what I was able to get here at Rooftops at the Dunes. ... Más

Trilogy / Shea is the real deal.

Great craftsmanship throughout the home

We have been blessed enough to build new homes but this was definitely the easiest process and the attention to detail has been outstanding, from design to project management to warranty. We would recommend Shea to anyone. You will get a team of professionals that sincerely care about your experience.

A little overwhelming for me as a single elderly woman. There is so much that needs to be done other than buying a home. I believe I've got most of it done but it has taken some time. I think the o ly disappointment I experienced was the new home owners meet. All the info given was great, but I thought I would get a chance to meet new neighbors. I think it would have been nice for people to introduce themselves and share a little.

Our experience exceeded our expectations. The team was knowledgeable, responsive and followed-up on everything from questions to warranty inquiries. Would 10/10 buy a Shea home again and recommend to friends and family

This is our second Shea home! Our whole process has been exceptional! Our sales associate, Jasmine, was amazing! Ryan, our project manager, takes so much pride in the work he and his team do and it shows everywhere. Also, his communication was so refreshing through the whole building process. Ryan, our warranty specialist, has also been fantastic! He is so responsive to our needs, always very pleasant and knowledgeable. Beyond words, an overall fantastic experience! The whole team is wonderful! Thank you, Shea!

We saw something on Zillow that made us want to visit. Setting up the appointment was difficult as we were unable to connect with anyone to confirm the appointment. But, we came out to the sales office anyway. Lupita could see that an appointment had been made online, but not with her. No problem. She showed us around and we saw all the open homes that were available to us. We fell in love!

This has been one of the best buying experiences I have ever had. This is my fourth purchase of a home (first time buying new). From the beginning with the salespeople to currently working with the warranty folks, the level of customer service has been incredible, and everything has gone as promised. I am extremely happy with the quality of my home and community. Definite shout out to Elizabeth for her top-notch support, communication & professionalism during the sales process. Shea's attention to detail is unmatched, which leads me to their warranty team. Paris and Rudy could not be more accommodating. Their level of customer service is the reason I would never hesitate to buy another home from Shea. They want everything perfect and they have delivered on it from the start. Paris has been fantastic with her communication and speed of execution. She has exceeded all of my expectations. I can't thank her enough for all of her efforts. Bottom line is Shea treats you like family which is the greatest compliment I can give them. ... Más

The entire process from purchase to closing with Shea Homes was great. Everyone was available to ask questions throughout the process, and everyone from sales to the builders were friendly and accommodating to our needs. We were never told "no" by any of the teams. They wanted us to be happy and were glad to accommodate our requests. We absolutely love our home and we are very impressed with the workmanship. Whenever we have friends stop by, they are blown away with how nice it is. We will continue to recommend Shea Homes....

Excellent service from everyone on team

Great for all; buying experience, working with the sales representative and all maintenance addressed at 1 month.

It was such a great process from initial deposit to move-in. Everyone involved, Melba, Vee, Michael, were awesome. We are so happy to be living here.

It doesn't get any better than Josh, Bernadette and Lupita explaining, answering questions, selling, assisting you with paperwork, financial experts, compassionate and professional help through out the buying a Shea Home. You experience World Class treatment from the day you go into the sales office to get information, a brochure, veiw the models or get your keys to your new Shea Home which in my opinion is the best quality product and warranty on the market.

Overall, the home buying experience was smooth and positive. The progress was well organized., and communication was clear and timely. We appreciated the support and guidance throughout each stage, which made the experience reassuring and efficient.