Reseñas en Austin, TX

The experience with Brian & Village Builders was amazing. Very thorough - great meetings going over the house in the lead up the purchase. He also followed up after the sale.

Found the house and got it on a quick close and everyone worked well to make it a pleasant buying experience

We absolutely love our new home. We especially want to recognize Brian, our Construction Manager. He has gone above and beyond with helping us with issues that have arisen with our new home. We give him 5++ stars. He is professional, and always gets things done as promised!! Fantastic manager!!

¡Descubra más sobre las comodidades!

Hemos estado en nuestro nuevo hogar durante 5 meses y no podríamos estar más contentos con la calidad, el diseño y el servicio que nos brindó Village Builders.

Proceso sencillo, de principio a fin. ¡VB hizo lo que prometieron y entregó un producto “terminado”!

No podríamos estar más felices con nuestro nuevo hogar.

El proceso con Village Builders es muy completo, por lo que queda muy poco al azar desde el centro de diseño hasta el proceso de construcción. Un proceso muy profesional que cubre todos los aspectos de la casa.

Great/timely communication from all folks involved in the homebuying process and a high quality of craftsmanship. When there have been issues, the builder is quick to respond/address.

Village Builders has built a home we love and with high quality. Of course, there's no such thing as perfection, and we didn't expect every little detail to be superb, but the overall quality and completeness of our home is awesome. We love where we live and get lots of compliments on our home, inside and out. It's important if you're buying new construction to know what you get and don't get, and to be prepared to add the upgrades you need to complete your home yourself or else you may feel disappointed (e.g. curtains and other finishing touches that you will personalize your home with).

¡Buena elección!

Muy feliz en nuestra nueva casa Acabamos de tener un problema con la plomería y Tommy, el constructor, solucionó el problema de inmediato.

With a late start and the pandemic, still were able to get us into our beautiful home in a reasonable timeline.

Las respuestas a los problemas de archivos son muy pobres. Llevan mucho tiempo y necesitan mucho seguimiento. Si dejo que ellos lo hagan, lo pondrán debajo de la alfombra. Pero la tarea está tomada, hacen un trabajo limpio.

Un garaje tiene un camino de entrada muy corto que resultó con una pendiente demasiado alta que causó rayones en el parachoques trasero de un sedán con poco espacio libre al salir del garaje.

Nos mudamos a nuestra casa y tenemos muchos problemas pendientes que no se solucionaron de inmediato. Sentí que una vez que nos vendieron la casa, asegurarse de que las cosas funcionaran correctamente no era una prioridad. Además, la comunicación con el servicio al cliente ha sido muy difícil. Tuve que enviar preguntas de 7 formas diferentes y todavía no obtengo respuestas claras.

Pending issues for 4 months

Our construction manager rushed us into closing on our home without several items completed. Since our close, we haven't heard from him. I had to reach out to his manager to gain traction on the process. It seemed like a lot of promises without the results.

The house is nice with quality materials. Purchase price right at $1,0m and the craftsmanship is not any better than some of the cheaper investment properties I own. In fact, Craftmanship is pretty poor across the board. Another frustration is we have been in the home 2.5 months and have a pretty substantial punch list of about 40+ items. I have built 4 homes and usually the punch list is knocked out in about 30-60 days with maybe some minor items lingering past that time frame. To date in writing this review VB has moved the porta potty to the next door neighbors yard and made one repair to the sprinkler system (they still have 2 zones to correct). All other 35ish+ items items have not been addressed. It is extremely frustrating. Back to quality, I will share some good things and bad: Framing - Had a pre-drywall inspection and the inspector was impressed Masonry - above average Irrigation system - poor (have had issues in three different zones already) Trim - Pretty pathetic, not flush, scrapes and gashes all over it, gaps in the trim, nail holes, etc -Painting/Texture - painting is fine, we have large beams and a 20+ foot ceiling, it looks like they didn't put drop cloths down and we have stain all over our wood floors, the beams in the bathroom (Similar setup) the stain looks very sloppy, texture was very poorly applied and inconsistent throughout the house -Cabinets - our cabinets actually look pretty nice, their are some minor issues but nothing worth noting -Flooring - wood looks and tile looks nice throughout house -Bathroom - Biggest gripe is in our two downstairs bath where they have higher end finish outs. Their subcontractor for the shower glass - I really dislike how they did it and personally think they were skimping to try make more profit. VB acts like it is fine - my wife and do a lot of real estate, my desginer, and my wife's uncle who owns a glass company all have never seen a shower finish out how they performed it. Overall - house looks "nice" but the craftsmanship is pretty poor. I like the team from VB but the fact remains they are moving at a snails pace in getting anyone out here on the home. I get in the current market conditions it can be challenging to get quality subs but they are owned by Lennar and a publicly traded company. They should be working with higher quality subs if that is the issue. We have done a decent sized remodel of the new home (we did not get to pick any design elements) and our team accomplished a ton in 6 weeks. They have completed 2 items off the punch list. In Austin, housing is at such a shortage any builder can operate how they do and will have a wait list for home purchases. That probably won't be fixed anytime soon. If this was a truly neutral market, you would not use VB to build your home. ... Más

Lack of quality and attention around the workmanship is ridiculous for paying close ro 900k for a home. Nearly all doors and door frames are dinged, dented, bonded, repainted or in the worst case just left as is. Outlet cutouts are over cut and the wall is repair around many of them or not repaired at all. Baseboards are not smoothly connected to each other. Wall is damaged in areas and never fixed. Cabinets have dings are are obviously bonded and covered with touch up paint rather than replaced. Tiles are hazy and will not come clean. Customer service seems to only respond when babysitting every issue, very dissatisfied, very disappointing. I expect more from your company...do better, be better. ... Más

Muy decepcionado con el nivel de servicio que usaron Village Builders durante nuestra construcción. Si no estuviéramos allí para inspeccionar el progreso en una cadencia semanal / casi diaria, esta casa sería peor de lo que ya es. No dedicaba tiempo a asegurarse de que las cosas se hicieran de acuerdo con el plan. La mala mano de obra y la falta de tiempo de mantenimiento conducen a una mala calidad.

Varios asuntos pendientes en mi hogar desde el cierre que no se han abordado y no se han abordado nuevas quejas.

Please do not buy from Lennar. They over promise and under deliver. Horrible construction quality, cheap material. Do not get trapped in what they say.

Broken promises, missed deadlines, and forced to close on an incomplete home.

Tuvimos problemas con el proceso de construcción y no se abordaron de manera oportuna. Nos prometieron que se solucionarán algunos problemas después de cerrar la casa. Han pasado 5 meses desde el cierre y los elementos prometidos aún no se abordan.