Reseñas de WCI

What should have been a wonderful experience was greatly diminished by Lennar. The home was NOT ready to be occupied when we closed ... the extensive "punch" list was not addressed and the home was filthy (floors, lanai, garage). After a month it seems that I find another issue almost daily and no issue gets quick attention. I've been waiting for my pool cage to be fixed for weeks. Pool tiles reported day one are still not addressed. A garage outlet doesn't work. the list goes on. We actually love the home ... the layout, the location, the amenities. It's just very disappointing that the workmanship and the sloppy attention to detail with Lennar is so poor. ... Más

Without exaggeration this was one of the worst purchase experiences of my lifetime. Let’s forget about the 2 plus years to complete our townhouse. Blame COVID but other builders finished houses in less than 2 years during COVID. The rush to close December 30th by Lennar management was unconscionable. Four separate rescheduled final walkthroughs because the property was not ready. One time because power not hooked up and the temporary power provided by the generator was cut off due to an inoperable generator, forget the fact that permanent power was not available for the first three scheduled walk throughs. Then I ask to delay the close and was denied that request. The home was dirty, the home was infested with ants then we get to quality of workmanship…nicks in most doors, unfinished elevator shaft, The quality of paint used is so low that when I said the paint rubbed off when I tried to clean a spot on a wall I was told that’s normal because it’s flat paint. So essentially anytime there’s a smudge on a wall I have to repaint? With what paint? Then we have the doors/trim that come an inch from meeting the floor with caulk sloppily jammed in there to disguise. This of course needs to be fixed but we live in this house now so it’s a massive inconvenience. If this project was properly managed how are the quality issues overlooked? It’s one thing to have the issues, it’s another to say we aren’t moving the closing date to address the countless issues. We merely closed because we were told management was “not at liberty to change the date.” Just a really poor experience. It didn’t have to be that way. ... Más

What promised to be a beautiful home as proven to be a huge disappointment. All the interior workmanship from every trade is sloppy and unprofessional. We hope that all the parts that we can not see are installed properly by professionals. After a month, we continue to find problems. Instead of moving into a wonderful low maintenance new townhome, we have moved into a fixer upper. Construction manager and customer service are trying their best.

Builder (Chris) we had was very irresponsive through out the construction process . It just gets worse after the closing and during warranty period. They haven’t been able to keep up their commitments at different stages even for small changes and repairs. If you are a future buyer, do not close until ALL of your repairs are done 100%. Quality of material is a hit or miss. I would certainly expect better for the premium price they charge on these homes.

please make sure all the issues are taken care of before you guys closed on the house. we closed over a month ago and they still haven’t addressed any issue that was supposed to be taken care.

I wish if team were more proactive in providing updates before , during and after construction. I need to follow up on everything.

Wish I had something better to say. Like the floorplan. The lot can't be landscaped because the foundation seeps in lake water. It also causes the driveway to constantly be wet/slimely. Reported to community and HOA and nothing gets done. Must have so many compliants that they don't have time to resolve major issues. Very disappointed.

We experienced a very trying home build process that was over two months late and had significant challenges with quality workmanship. WCI/Lennar was difficult to work with during the process since they don't really want home owners around during the process. They are a production builder and prefer to have buyers purchase the home from them once complete. Our salesman was great but had little control during the build process.

El constructor que solo busca ganancias no se preocupa por los clientes

La calidad de la mano de obra bajó todas las calificaciones. Si bien nuestra persona de contacto ha sido muy receptiva, hay demasiados problemas de construcción.

El proceso de ventas fue excelente, pero el proceso de construcción es terrible. Todos los contratistas se centran en la rapidez, no en la calidad. No he tenido más que problemas desde que firmé el papeleo. La respuesta de Lennar es levantar las manos y decir: bueno, no hay nada que podamos hacer ahora. El encargado de la garantía ha abordado lo que pudo. Para que paguemos tanto como yo pagué por una casa que en mi opinión no estaba terminada, WCI usó contratistas baratos a los que no les importa el resultado porque les pagan de cualquier manera. Ojalá pudiera recomendar WCI o Lennar, pero en este punto todavía tienen trabajo por hacer. ... Más

Aunque encontré docenas de fallas debido a la mala mano de obra y nos aseguramos de que todo se solucionaría después de que cerráramos, acordamos. Ojalá no lo hubiéramos hecho. La calidad de los electrodomésticos, los accesorios, los acabados, el paisaje y el césped pueden estar bien para las casas a mitad de precio, pero ciertamente no para Sereno Grove. Totalmente poco profesional. Todavía es muy frustrante.

Alina fue excelente (agente de bienes raíces en el vecindario). He comprado varias casas nuevas de grandes constructores como John Wieland (Atlanta) y David Weekly (Dallas). Un punto de separación que creo que WCI podría mejorar es el recorrido final justo antes de cerrar. La limpieza de la casa y la atención a todos los detalles fue inferior a las casas nuevas que hemos comprado a empresas nacionales similares (y un constructor personalizado en Atlanta). Aparte de las copas de champán Tiffany (gracias), el recorrido final general fue mediocre y pasamos el primer día limpiando pisos, ventanas, adoquines, manchas, etc. Una mejora aquí elevaría y separaría la marca WCI de Lennar. Construir y proteger su imagen de marca (WCI) es vital ... o la gente dejará de comprarla. Espero que sea de ayuda. T ... Más

las personas con las que tratamos fueron muy serviciales, pero la calidad de la mano de obra en la casa era deficiente, descuidada e inaceptable. calentador de agua quemado, agua no abierta, marco de la puerta de entrada roto, los azulejos de toda la casa tuvieron que ser reemplazados, puertas y ventanas rotas, puertas de baño del dormitorio principal, lavabos y falta de puerta de ducha inaceptable, etc.

Falta la línea de agua al grifo exterior y al refrigerador, la puerta del patio no se asegura correctamente, la puerta principal está instalada con los ojos abiertos, etc.

Bomba de piscina colocada a 3 pies de lanai. ¡¡¡muy ruidoso!!! se ve feo !!! nunca podrá sentarse en la mañana para disfrutar de la tranquilidad. Nunca informado de caja eléctrica en frente de casa. una monstruosidad. Podría seguir y seguir. Dudo que haga una diferencia. En una buena nota, sus representantes de servicio al cliente se han mostrado complacientes.

Gran vecindario. Construir experiencia no valía la pena por los problemas. Dos meses tarde al menos. La experiencia del préstamo no fue competitiva con mis otras opciones, pero no tuve elección. Si tuviera que hacerlo de nuevo, compraría una reventa.

incontables problemas ocurrieron en mi nuevo hogar. Lo peor es que un clavo en el rastro de la alfombra penetró los pies de mi hijo. Estoy un poco arrepentido de haber comprado esta casa.

Numerosos problemas con el hogar. Primera noche en la alcantarilla de la casa, vuelva a los baños y la ducha. Los defectos en los azulejos del baño necesitan sellador, desperdicios de construcción de defectos en el piso en la línea de alcantarillado y debajo de la alfombra

Usan los contratistas más baratos que pueden encontrar. NO hay supervisión durante la construcción. Sinceramente, creo que obtienen su fuerza el 7/11

1. Make sure you hire an inspector prior to close and ask that he return following close. 2. Be prepared to spend additional dollars to cure issues and make home livable; or alternatively wait and become frustrated discussing items with Lennar in hopes that they will address.

Builder does not hold subcontractors accountable. Lot of corners cut and dishonesty when flaws are called out.

Workmanship extremely poor for a high end house paint, plaster, baseboards, doors roof, garage lanau….you name it it had issues. Tons of punch list items unresolved at closing but forced to close. Scott L was great but he left the company. Dana B is great but overwhelmed by the quality issues. Poor guy is a saint and doing the best he can but the quality of work was so poor he is swamped. Communication completely nonexistent once Scott left. Peter W and the Loan team were helpful but very ridged. We should have been offer a boat slip but we’re not. The roof is not the color in the agreement but in order to get into the house we accepted it. I have tons more but am frustrated by the whole experience. ... Más

Poor responsiveness to quality issues. Lennar staff and contractors non responsive to follow up

Since this was far from an entry level home we had much higher expectations for the finished product than the builder delivered. During the building process, numerous errors, deficiencies, and issues were identified by us and our independent home inspector. Almost all were ignored by the builder and sales person. All had to be corrected, after closing, by the warranty division. Words cannot describe how very disappointed we are with the finished product that was presented to us at closing. We had a significant punch list after closing, which is still being worked on, four months after closing. Driveway was too narrow, you could not park two cars in the driveway without having to step in the grass when exiting the car. There was no consultation regarding landscaping, what was installed was unacceptable, which required us to have most, if not all, of it removed. Overall, we would not recommend WCI/Lennar; we expected more, but received much, much less... ... Más